Germany
Leader in Quality Management, Product Design and Industrial Engineering. 25+ years of experience with numerous cases of measurable improvements. Oriented to customers' satisfaction, operational excellence, and people development. Pragmatic, empathetic, result oriented, committed. Multicultural background. Fluent in five languages. Trains and motivates the teams to reach the best of everyone. ↗️ Profil auf deutsch erhältlich | ↗️ Profile disponible en français | ↗️ Perfil disponible en español
Head of the Product Development department - ca. 45 employees: engineers, mechanics, scientists, and technicians. Development of new generations of heat pump outdoor units (refrigeration circuit) and indoor units (heat distribution and domestic hot water preparation) up to market launch in European target countries. Participation in forward-looking innovation partnerships. Development of team competencies and creation of career paths.
Responsible for the Quality of the Heat Pump & A/C business. Created and led the Design Quality team of the BU. Coordinated the Project Quality function and processes for the group.
Led Q&HSE Department Reorganized Quality assurance and Safety structure to accompany the quick growing organization Planed Safety, Quality and wast management in the new factory building (VSM, Lean-Kaizen) Improved customer quality, internal quality (reduced scrap of 25%) and safety consciousness Implemented Corporate Operation Systems (Q4, S4)
Developed business, and coordinated Engineers' team within automotive customers: SEAT (area of Quality and R&D), Plastic Omnium, Motherson, ... Supported actors of Digital Transformation for their implementation within the automotive industry (Kapture, Wallbox,...).
Led Quality assurance team of the factory. Reduced customer claims and ppm. Reduced warranty payment by 380k$. Awarded "Best Quality" factory 2015 of TRW BCS group.