Basel, Basel, Switzerland
In the Customer and Market Insights team within the Straumann Dental Implant System department, supporting global product, marketing & commercial teams with actionable insights and analytics tools. - Design and maintain cross-functional KPI dashboards using Power BI, Power Query, SQL, and Alteryx to support product and leadership decisions. - Build and continuously improve launch tracking tools integrating global and regional data to monitor performance and new customer acquisition. - Provide fast-turnaround ad-hoc analyses to address urgent business questions across functions. - Developed a Voice of Customer (VoC) platform to embed customer insights into R&D and product planning.
- Gestion base de données clients - Actualisation site web - Communication, organisation événementiel - Gestion RH et administrative