Seattle, Washington, United States
19 years of diverse entertainment experience supporting artist managers, publicists, and show producers, handling digital content rights via YouTube CMS, and running concert/festival VIP programs on the road. Proven track record of meeting deadlines in fast-paced environments and alternating seamlessly between office and live settings. Detail-oriented and carefully demonstrates the utmost discretion interfacing with artists, fulfilling riders, setting up dressing rooms, and proof-reading contracts. Calm and meticulous problem-solver adept at handling challenging personalities, day-to-day logistical challenges, and conflict and budget management. Known for empathy-based leadership and quickly building a positive rapport with clients, crew, and local staff to ensure everyone has the information and support needed to be successful.
Coordinate check-in operation logistics serving thousands of Travel Package festival attendees across 21 hotel properties; oversee program budget and expenses; partner with Goldenvoice, credentials, and lodging teams to resolve ticketing and rooming issues; train and manage local staff for Coachella Weekends 1 and 2 and Stagecoach.
Part of arena team handling concert merchandise count-in/out, stocking product at stands, and selling to the public for artists including Stevie Nicks, The Cure, Janet Jackson, and Blink 182.
Coordinated check-in operation logistics for distribution of credentials to almost 3,000 Metallica, AC/DC, and Guns N' Roses festival attendees across 16 hotel properties.
Oversaw shuttle box office operations at MGM Grand, Tropicana, and Rio hotels. Inventoried and issued credentials, setup onsite tent locations, and trained local staff on equipment.
Memorized all accessible golf cart routes across the entirety of the festival footprint in order to coordinate swift maneuvers of high-level clients and their security teams across the property.
Managed local staff handling Travel Package guest check-in and distribution of festival credentials and shuttle passes across multiple hotel properties for Coachella Weekends 1 and 2 and Stagecoach.
Coordinated production details, travel, and lodging. Carried out regular testing of members of opening band and adherence to COVID protocols. Managed tour budget, ran merchandise sales, navigated drives in Sprinter van, and handled nightly settlements for Thao Nguyen during her 22-show run as support on Julien Baker's "Turn Out The Lights" tour.