Clark, New Jersey, United States
I am a graduate of Kean University with a degree in Marketing and currently serve as the General Manager at Escapology in Garwood, NJ. In this role, I oversee daily operations, lead and develop a team of employees, and ensure an exceptional guest experience. My strengths include leadership, time management, accountability, and emotional intelligence, which have helped me streamline operations, improve team performance, and drive customer satisfaction. I am passionate about applying these skills in dynamic professional environments and contributing to teams that value collaboration, growth, and innovation.
General Manager | Escapology, Garwood, NJ As General Manager, I oversee daily operations, including creating weekly schedules, hiring and training new employees, managing inventory, and using HubSpot to communicate with customers and coordinate events. Key Highlights & Achievements: - Attended the 2025 Annual Convention for the Escapology franchise in Orlando, FL, gaining leadership insights and industry best practices - Successfully organized and built the newest escape room, leading the project from planning to launch - Booked and coordinated over 100 events, including corporate team-building sessions, birthday parties, and private celebrations - Strengthened guest satisfaction and team performance by fostering accountability, collaboration, and continuous training