Ludwigsburg, Baden-Württemberg, Germany
Computer science and Industrial engineer with more than 9 years of experience as a business analyst. Knowledge in development of technical and business processes. Interest in information analysis and process management. Skilled at working in cross-functional teams, demonstrating communication skills, and making hard decisions.
Industries: - Entertainment / OTT - Sports / Mobile app - Food / Mobile app - Health / Data - Taxes / Web & Mobile app - Airlines / Web Responsibilities: - Defined and generated business and technical stories, validating requirements with clients. - Maintained active communication with Product Owners, design teams, and external teams to identify requirements, manage changes, and provide insights. - Delivered project status updates and presented product demonstrations to stakeholders. - Identified and reported discrepancies across platforms and within designs. - Managed the product backlog and analyzed CMS data for application use. - Performed functional walk-throughs with developers and executed manual testing for improvements. - Generated comprehensive application documentation.
Industries: Education - Web Responsibilities: - Implement methodologies and templates of management process for university department’s - Monitor compliance of developing of internal projects - Participate in the different phases of the defined development methodology - Create a gathering requirement template for the process in Bizagi Studio.
Duties: • Gathering requirements • Generate dashboards from different sources • Support internal users on Bizagi processes • Explain collaborative tools to internal users Achievements: • Design and implementation of the process for development of life cycle of security incidents • Design and implementation of the life development cycle of cloud customers on-boarding • Generate dashboards on Power BI for Marketing, Sales, Training, Operations and Legal teams
Gathering requirements. Generate dashboards from different sources. Support internal users on Bizagi processes. Explain collaborative tools to internal users. Design and implementation of the process for development of life cycle of security incidents. Design and implementation of the life development cycle of cloud customers on-boarding. Generate dashboards on Power BI for Marketing, Sales, Training, Operations and Legal teams.
Duties: • Case management of Audit process • Execute user test to enhance Audit process • Evaluate the efficacy of risk management procedures for the Internal Audit Process Achievements: • Create file to track working hours, leaves and absence of each employee of Audit area. • Review and modify office manuals and formats
Duties: • Develop AS-IS diagrams and documents for the TO-BE • Create business flows (BPMN) Achievements: • Create diagram process for the IT area • Design and implement the Security incidents process • Elaborate templates of policies and KPIs • Create business flows of Financial area on Bizagi