Antwerp Metropolitan Area
Marketing & Sales professional with experience in international environments, where I helped companies drive commercial growth through trade marketing strategies, product launches, promotions, and pricing initiatives. Highly organized and resilient, I translate market trends and consumer insights into actionable opportunities by collaborating with sales teams and senior leadership. Using data-driven reporting and stock optimisation, I enable informed decision-making and improve commercial efficiency.
Supporting the design and rollout of global customer service and contact center solutions. Working on AI-driven communication routing, identifying process improvements, and collaborating with IT and cross-functional teams on system implementations and telephony. Contributing to global initiatives, training, and ensuring smooth adoption across regions
-Partnered with sales teams to meet monthly targets and drive promotions. -Developed strong product knowledge across categories, supporting sales effectiveness. -Led stock optimization: reduced obsolete inventory by 50% while maintaining product availability. -Generated performance reports and dashboards to inform commercial decisions
-Supported sales objectives with operational coordination and campaign analysis. -Improved stock accuracy and product availability by optimizing internal processes. -Trained staff on SAP system to ensure efficiency and consistency.
-Exceeded monthly sales targets by 105 % through active selling and personalised client advice. -Secured 35+ new clients by proactive outreach and tailored product recommendations. -Built long-term client loyalty by delivering high-quality service and follow-up.
- Led nationwide product launches and re-releases, ensuring seamless execution and market readiness. -Developed and implemented promotional plans focused on both sell-in and sell-out strategies. -Managed a team of 50 promoters across the country, driving brand visibility and in-store performance. -Adapted global communication strategies to fit local market dynamics and consumer behavior.