Barcelona, Catalonia, Spain
A dynamic and globally experienced leader with 15+ years of expertise in driving digital transformation and customer experience strategies across Europe and Asia. Currently leading Digital Strategy, Business Transformation, and Loyalty initiatives at Wolters Kluwer’s Tax & Accounting division. 🔹 Strategic Expertise: Orchestrated large-scale CRM & ERP transformations impacting 500+ users and 300+ partners. Led a new strategic partnership model to drive business growth and ecosystem alignment. 🔹 Global Perspective: Professional journey spans top-tier firms across Europe and Asia 🔹 Business Impact: Delivered scalable solutions in finance, operations, and CX, enhancing agility and efficiency across multinational organizations. 🔹 Leadership Style: Collaborative, people-first, and results-driven. Empowering cross-functional teams to execute with excellence.
Lead Project Manager for the implementation of the new CRM (Salesforce Sales & Service) and customer digital platforms. These transformation projects allow the business to evolve from a product-centric model towards a customer-centric model, where the offline and online customers become one.
Team Leader in business transformation projects, with expertise and managerial experience in: - Business Process Reengineering (BPR) projects - Implementation of Value Chain Transformation (VCT) projects - Managing project quality and financials, such as budgets, WIPs, billing and collection - Delegating, monitoring and giving feedback to teams and managing multiple business stakeholders Relevant clients: Dole Food Company, Lego, Crystal Jade, Zuellig Pharma, PTT Public Company Limited Relevant projects: Finance workstream lead in a project for one of Asia's largest producers of fruits and vegetables where the team defined detailed requirement specifications for the business processes to implement the new SAP ERP system and designed business process maps incorporating best practices and identified process improvements integrated to SAP. My scope of work was Finance, Controlling and Budgeting Planning and Consolidation. Operational Team Lead to implement a Value Chain Transformation project for one of the largest toy companies. Review the existing business supply chain processes. Identify the key operational and tax requirements that need to be in place. Align the operational, tax and legal structures.
Workstream Finance Leader in business transformation projects, with expertise in: - Implementing Value Chain Transformation - Shared Service Center Assessment - ERP implementation services: a) Design business process maps incorporating best practices and business controls. b) Review business blueprint documentation prepared by ERP System Integrator (SI) c) Assess training documentation and key deliverables provided by ERP SI d) Validate User Acceptance Test outcomes to assess that system is properly developed e) Evaluate ERP SI’s data migration approach/plan Relevant clients: Lazada, BHP Billiton, Capital Diamond Star Group, PTT Public Company Limited Relevant projects: PwC Finance workstream lead in a project for a South East Asian retail company where the team designed detailed business process maps incorporating best practices and business controls. Designed and produced Management reports for a large South East Asian retail company that could assist the company in its decision planning. These reports enabled management to retrieve and analyse data from several sources to obtain oversight of sales performance, costs, budgeting and inventory levels.
PwC Team Leader, with expertise in: - SAP FI: accounts payable, accounts receivable, fixed assets, general ledger and treasury - SAP implementations and roll-out projects - Order to Cash, Purchase to Pay, Procure to Pay and Controlling integration - User training sessions Relevant clients: ESADE Business School, Roca Sanitario S.A. Relevant project: PwC responsible for the Financial module within the SAP Roll-out implementation for a large Spanish manufacturing company. The project consisted on implementing the Parent Firm Template Model into 4 European subsidiaries. This project involved Order to Cash, Purchase to Pay, Planning to Production and Controlling integration.
Experienced SAP FI functional consultant. Relevant clients: Roca Sanitario S.A., Camper, Port Aventura Relevant projects: Finance team member in a SAP ECC 6.0 implementation project for one of the largest Spanish manufacturing companies. Modules implemented: FI, CO, MM, SD, QM, PP, PM y BI.
Customer service, mailing, cash and closing cash.