Laura McDonald

Enterprise Account Executive | Host of The Buyer’s World Podcast

United States

About

Experience

  • ThoughtSpot (7 yrs)
    • Enterprise Account Executive
      Aug 2022 - Present · 4 yrs

      Enterprise Account Executive at ThoughtSpot, partnering mainly with large Bay Area companies for both customer expansion and new logo acquisition. Obsessed with customer empathy - my goal is for customers to feel like I’m their internal advocate, navigating both their organization and ThoughtSpot on their behalf. I bring energy, structure, and speed; always matching the customer’s urgency while keeping the process human and fun! I am in the top 5 reps for the most new logos landed in ThoughtSpot's history.

    • Commercial Account Executive
      Nov 2020 - Aug 2022 · 1 yr 10 mos

      First Commercial Account Executive (globally) driving the launch of ThoughtSpot’s SaaS product - owning landed our first SaaS customers, validating ICPs, and co-creating the commercial GTM strategy with leadership, from pricing and positioning to sales process and enablement. My specific territory covered the UK & Nordics, securing ThoughtSpot's first wonderful customers in Sweden, Finland and Ireland.

    • Enterprise Development Representative - France/UK
      Aug 2019 - Nov 2020 · 1 yr 4 mos

      Search allows anyone to pull any insight from their data, whilst AI pushes personalised recommendations directly to users. Connect directly into your Cloud Data Warehouse and make that data searchable in a meaningful way. https://www.thoughtspot.com/

  • Member at Pavilion
    Jan 2022 - Present · 4 yrs 7 mos

  • French Speaking Global Customer Support Representative at Bloomberg LP
    Sep 2017 - Jul 2019 · 1 yr 11 mos

    Adherence to the core Bloomberg value of Platinum Customer Support. Assisting both external Bloomberg clients and internal employees on Technical Support, Licence Installation and General Support. English and French speaker. Additional responsibilities : French Team Captain : - Monthly shift scheduling the team members - Assigning projects to individual reps and overseeing their completion - Training new French reps - Quality assessing of written communication with French clients - Daily monitoring and reporting on French language cover Shadow Team Member : - Supporting the coaching and mentorship of New Hires in the department throughout their Training Programme, and insuring inter-departmental integration. Interview Team Captain : - Scheduling and overseeing interviews - Organising cross-departmental assessment days - Reviewing 1st round video interviews, conducting 2nd round in-house interviews - Training of newly qualified interview reps KYC Outreach Team Member : - Contacting French clients to promote the online Bloomberg Entity Exchange platform for regulatory and compliance monitoring - Collaborated alongside the Bloomberg Enterprise Sales Team

  • Food Service Assistant at Compass Group
    Jul 2017 - Jul 2017 · 1 mo

    Food Service Assistant in The Terrace restaurant (centre court) for Wimbledon Debenture Holders.

  • Modern Languages Student Ambassador at University of Birmingham
    Jun 2014 - Jun 2017 · 3 yrs 1 mo