Kitchener, Ontario, Canada
● Created and executed a new recruitment program within the Canadian market. Listened to the initial concept from management and brought the program to life. The program involved partnering with privately-owned audiology clinics across Canada to assist them with recruitment needs. ● Solely responsible for creating, rolling out, implementing, and driving the entire recruitment program for the Canadian market. ● Focused on hiring a variety of roles including, but not limited to, Audiologists, Hearing Instrument Specialists/Practitioners/Dispensers, Receptionists, Clinic Managers, Administrative Managers, and Communicative Disorders Assistants ● Recruitment duties included: requisition intakes, writing job postings, managing incoming applicants, pro-actively sourcing candidates, conducting phone interviews, presenting viable candidates to managers/clinic owners, coordinating interviews with decision makers, conducting verbal offers, and writing written offers. ● Participated in customer presentations by explaining the recruitment program to privately-owned hearing clinics. ● Networked with clinic owners with the goal of developing long-term relationships, providing them with industry recruitment knowledge, and gaining their loyalty as a customer of WS Audiology. ● Additionally recruited for HearCANADA (a national chain of hearing clinics that were owned by WS Audiology) and ad hoc internal office roles. ● Engaged in job fairs at conferences and schools with the goal of filling current vacancies and pipelining for future opportunities. ● Extensive use of the applicant tracking system, TeamTailor, and sourcing tools including LinkedIn Recruiter and Indeed applicant mining.
• Worked closely with District Directors and Regional Directors of Operations to understand and meet their hiring goals across multiple different districts. • Hired, trained, and coached a team of 14 recruiters across Canada. • Acquired and analyzed competitor and data insights to drive recruitment strategies. • Prepared and presented monthly reports to senior executives that analyzed the recruitment performance of each district. • Participated in strategy sessions aimed at improving recruitment processes and attracting top-talent. • Worked on ad hoc projects focused on improving and implementing efficiencies across the recruitment department. • Responsible for strategically utilizing budget for sponsored jobs, hiring events, and Indeed mining seats.
• Responsible for the recruitment of all home support workers, personal support workers, nurses (unionized), and operations staff throughout the Waterloo-Wellington district (Kitchener, Waterloo, Cambridge, Guelph, and surrounding communities) • Screened candidates, recommended individuals for interview, coordinated interviews, completed references, and conducted verbal offers. • Recruited both active and passive candidates by utilizing programs like LinkedIn Recruiter and Indeed mining. • Completed recruitment reports used to review hiring targets versus actual hires. • Extensive use of the applicant tracking system, Talcura • Strategized additional opportunities for candidate pipelining and brand awareness.
• Actively sought out permanent business development opportunities through lead generation and cold-call sales tactics. • Negotiated service fees and terms and conditions for permanent recruitment services with clients. • Recruited active and passive candidates for direct opportunities and general career discussions. • Coordinated timelines, logistics, and expectations with both clients and candidates. • Utilized both LinkedIn Recruiter and Salesforce extensively.
• Actively sought out temporary business development opportunities through lead generation and cold-call sales tactics • Negotiated service fees and terms and conditions for temporary recruitment services with clients. • Managed up to 55 employees working onsite at client facilities. • Extensive travel within a designated territory to conduct client meetings.