Santo Domingo, Distrito Nacional, Dominican Republic
Results-driven Recruiter & Administrative Professional with extensive experience in talent acquisition, customer service, and administrative support. I specialize in mass recruitment, virtual recruitment, and start-up hiring across the USA and Latin America, helping companies build strong teams efficiently. 🚀 With a background in customer service, technical support, and upselling, I have handled voice, email, chat, and social media interactions, ensuring exceptional client experiences. Additionally, my experience as an assistant for recruitment departments and an immigration law firm has strengthened my ability to manage administrative tasks, coordinate hiring processes, and maintain organized workflows. ⌨️📞 I bring a detail-oriented approach, strong communication skills, and a commitment to delivering top-notch results. Let’s connect to discuss how I can support your hiring or administrative needs! 💡
• Collaborated as a talent acquisition specialist for a California property management startup, enhancing recruitment strategies for accountants. • Served as a virtual recruiter for an Arise staffing agency, streamlining candidate sourcing processes. • Provided administrative support for a direct mailing company and a garbage disposal services company, ensuring efficient operations. • Worked as a legal assistant for an immigration lawyer, gaining insights into legal documentation and client communication. • Worked as a recruiter for an IT staffing agency in New York.
• Managed the dispatching of field technicians and handymen, ensuring timely service delivery. • Handled payroll for handymen and processed customer billing efficiently. • Coordinated appointment bookings and rescheduling to optimize scheduling. • Responded to inquiries across multiple platforms, including calls, SMS, WhatsApp, and email, enhancing customer satisfaction.
• Ensured quality control of orders prior to printing, maintaining high standards for customer satisfaction. • Assisted designers with essential details to create customized postcards and mailings. • Coordinated with supervisors on batch quantities and scheduling, optimizing workflow efficiency. • Communicated with clients to gather necessary order details and responded to inquiries via email and text.
• Sourced cleaning personnel from various platforms, including Indeed and Craigslist, to meet staffing needs across different cities in Texas. • Conducted interviews with candidates to assess qualifications and fit for the franchise. • Coordinated interview schedules between candidates and franchise owners, ensuring a smooth hiring process. • Provided detailed information about job positions, including pay rates, schedules, and locations to candidates.
• Managed calendar organization and appointment bookings for new clients, ensuring efficient scheduling. • Conducted research and assisted with various projects as assigned, contributing to team objectives. • Organized tasks using Asana, streamlining workflow and enhancing team collaboration. • Facilitated communication by forwarding client inquiries to the legal team and managing case documentation.