Bogota, D.C., Capital District, Colombia
Psychologist with experience in customer service, focused on talent management and development. Skilled in managing HR processes and handling employee requests, with a strong ability to manage multiple tasks simultaneously while staying adaptable and efficient in high-pressure environments. Committed to continuous improvement and goal-oriented performance.
• Coordinated onboarding and induction programs to ensure smooth integration of new hires and promoted staff. • Managed recruitment and selection processes. • Provided guidance on labor relations, supporting employees and ensuring compliance with disciplinary procedures. • Organized internal events aimed at team building, training, well-being, and fostering a positive work culture. • Oversaw payroll updates, leaves of absence, vacations, and overall attendance management. • Actively contributed to management systems, including Occupational Health & Safety (SG-SST), Information Security (SGSI), and Quality Management (SGC).
• Management of recruitment and selection processes for administrative and operational staff. • Execution of end-to-end hiring processes in compliance with internal guidelines and current regulations. • Handling of Human Resources requests. • Preparation and administration of payroll, as well as management of benefits and social security contributions. • Maintenance and updating of databases containing candidate and employee information. • Coordination of onboarding and offboarding processes in line with internal procedures. • Participation in programs and activities aimed at contributing to a positive work environment. • Updating and reporting of HR management indicators according to internal client requirements.
• Active participation in recruitment and selection processes. • Support in payroll administration, benefits management, social security, and settlements. • Coordination of onboarding and offboarding processes in accordance with internal procedures. • Participation in programs and activities aimed at fostering a positive work environment. • Ongoing support in Human Resources services, ensuring high standards in the employee experience. • Updating and reporting of HR management indicators according to internal client requirements.
• Conducted risk assessments and requested protective and provisional measures in cases of domestic violence. • Assisted and advised in managing domestic violence cases, ensuring follow-up on conflicts and enforcement of protective actions. • Assessed and identified potential cases of abuse or rights violations in children through risk evalution, interviews and detailed analysis.