Türkiye
• Lead performance management processes across the holding and all affiliated companies. • Define, monitor, and evaluate KPIs for both group subsidiaries and departments reporting directly to the CEO. • Ensure alignment of performance targets with overall company strategy and institutionalize KPI governance. • Lead productivity and process improvement projects, developing new performance indicators and reporting systems. • Promote a data-driven culture and strengthen decision-making mechanisms across business units. • Prepare strategic performance reports and presentations for senior management. • Foster transparency, measurability, and continuous improvement across all processes. • Report directly to the Operational Efficiency Group Director.
• Develop and execute sales strategies and plans in line with company growth and profitability targets. • Manage sales performance across all channels, ensuring accurate KPI tracking and data-driven decision-making. • Prepare annual sales budgets and forecasts, monitor performance, and conduct variance analyses. • Lead data strategy initiatives to enhance data quality, integrity, and governance across systems. • Design and automate visual dashboards and performance reports for management and sales teams. • Coordinate incentive and bonus calculations, ensuring transparency and alignment with company goals. • Present strategic sales and performance analyses to senior management for informed decision-making. • Reported directly to the Analysis and Data Management Manager.
• Led company-wide KPI definition, measurement, and reporting processes, ensuring data accuracy and consistency across all departments. • Provided performance analyses and strategic insights to senior management through regular reports and executive presentations. • Coordinated annual target-setting for all departments, aligning KPIs with corporate goals and tracking performance achievements. • Drove continuous improvement of performance monitoring and reporting systems to enhance transparency and efficiency. • Managed the end-to-end Internal Customer Satisfaction Survey, from data preparation and vendor coordination to result analysis. • Administered the company’s innovation idea platform and quarterly sales incentive calculation processes in collaboration with relevant teams. • Reported directly to the Business Excellence Manager.
• Optimization of HR and Controlling related processes • Manage offers and benefits of the newcomers or positions regarding • Prepare budget / actual realizations periodically • Coordinate planning, forecasting and closing activitie • Calculate and monitor accruals and provisions ( for labor costs eg; vacation, STI ) • Prepare monthly, quarterly and annual HR dashboards and reports • Provide various headcount and cost analyses and other ad-hoc reports • Follow market trends in total rewards • Provide data for participating salary survey • Personnel cost and headcount planning as well as regular variance analysis and forecasts • Point of contact for management team concerning all personnel expenses and personnel budget related matters • Enters, quaries of HR data in Success Factors • Maintain and develop planning and reporting system and databases
• Optimization of HR and Controlling related processes • Cooperation with HR department on calculating bonuses and commissions • Personnel cost and headcount planning as well as regular variance analysis and forecasts • Point of contact for management team concerning all personnel expenses and personnel budget related matters • Coordinate planning, forecasting and closing activities • Calculate and monitor accruals and provisions ( for labor costs eg; vacation, indemnity, bonuses,.. / general services costs eg; canteen, cleaning, security, consultincies, entertaining,..) • Prepare monthly, quarterly and annual HR dashboards and reports • Provide various headcount and cost analyses • Maintain and develop planning and reporting system and databases • Getting active role social activity committee
• Analyzing and managing customer claims fast and efficiently at Quality Department; specifying required actions, following up with them and reporting. • Non quality cost calculation • Quality system management support • Arranging and developing proper quality system for ISO-9001 audit.