Rome, Georgia, United States
Claims & Emergency|Project Management Professional, dedicated to the response and recovery process during and after a catastrophic event anywhere in the United States. Servicing Commercial and Residential clients for over 15 years.
Senior Estimator | Project Manager dedicated to the response and recovery of a catastrophe event. I also serve as an Insurance Claim Specialist liaison between the insured and carrier to ensure all policy guidelines are followed, and a mutually agreeable claim loss measure is attained.
•Conduct a prompt, thorough and fair investigation by obtaining relevant facts to determine cause and origin, extent of loss, and prepare a detailed estimate of repair. •Review and utilize financial statements to adjust complex business interruption losses with minimal supervision. •Manage consultants, determine facts, damages, causation, and exposure. •Prepare accurate loss cost estimates for claim reporting, and financial records. •Meet time requirements of the policy and fair claims handling practices. •Effectively negotiate settlement of claims of varying complexity with little direction. •Provide guidance to other team members and new adjusters.
Developed a Nationally recognized and Nationally Certified Training Course for Insurance Adjusters, Inspectors, Agents, and Estimators. Conducted daily & catastrophe claims adjusting, Commercial & Residential Claims Manager & Trainer Large Loss Adjuster Over 10 years of experience in insurance industry with supervisory responsibilities. Managed 22 field estimators and insurance adjusters during emergency or catastrophic events Ability to analyze cost performance data to improve operations and reduce costs. Prepared bid packages, take off estimates Demonstrated customer service, leadership, and organization skills with track record of achieving positive results Responsible for the development, implementation, and delivery of all training and education related to Insurance Adjusting and Emergency Management. Exercised proper judgment and decision making to analyze the claims exposure, to determine the proper course of action and to appropriately settle the claim. Utilized critical thinking and solid judgment to solve problems, make decisions and resolve complex issues inherent in handling losses, as well as plan and organize activities throughout the claims management process.
I was a Project Specialist on a temporary assignment in Harris County, TX. I was responsible for preparing Project Worksheets and Training other Project Specialist in Estimating.