Larissa Follett

Payments Operations | Reconciliation | Financial Operations | Fintech | Ex-Wise, Twitter, IBM

United States

About

Finance and payments operations professional with 6+ years of experience across global fintech and technology companies, including Wise, Twitter, VTEX, and IBM. My background spans multi-currency payment reconciliation, transaction monitoring, accounts receivable operations, and financial controls within high-volume, fast-paced environments. I’ve worked extensively with global payment flows and international banking partners, focusing on improving accuracy, resolving discrepancies, and strengthening scalable operational processes. I bring a strong analytical mindset, with experience using financial data, SQL, and Python to drive process improvements, support decision-making, and enhance reporting accuracy. I’m currently exploring opportunities in fintech, payments, and financial operations where I can contribute to scalable systems, strong controls, and high-impact teams. Open to remote opportunities across the U.S.

Experience

  • Bank Reconciliation & Payments Operations Specialist at Wise
    Aug 2022 - Apr 2025 · 2 yrs 9 mos

    • Managed high-volume, multi-currency payment flows, reconciling thousands of daily customer transactions across global banking partners and investigating discrepancies in operating bank accounts. • Led month-end and quarter-end reconciliation processes, audits, and fraud investigations, partnering with Finance, Audit, Product, Banking, and Engineering teams to strengthen controls, ensure compliance, and improve customer experience. • Drove process improvement initiatives across reconciliation and payments operations, improving accuracy by ~20% within 2 quarters and enhancing workflow efficiency at scale.

  • Senior Credit & Collections Analyst at Twitter
    Jan 2021 - Aug 2022 · 1 yr 8 mos

  • International Finance Analyst at VTEX
    Aug 2020 - Jan 2021 · 6 mos

  • IBM (2 yrs 6 mos)
    • Senior Accounts Receivable Specialist
      Sep 2019 - Aug 2020 · 1 yr

      • Managed invoicing, payment tracking, and reconciliations across enterprise accounts, supporting high-volume AR and collections operations. • Analyzed aging reports and negotiated payment plans, increasing collection rates by ~15% and reducing outstanding balances.

    • Accounts Receivable Analyst
      Jul 2018 - Sep 2019 · 1 yr 3 mos

      • Oversee the accurate and timely generation, distribution, and recording of customer invoices. • Review and analyze accounts receivable aging reports to monitor outstanding balances and identify high-risk accounts. - Lead efforts to collect outstanding receivables, including communicating with customers regarding overdue payments and negotiating payment plans.

    • Accounts Receivable Intern
      Mar 2018 - Jul 2018 · 5 mos

      • Review and analyze accounts receivable aging reports to monitor outstanding balances and identify high-risk accounts. • Lead efforts to collect outstanding receivables, including communicating with customers regarding overdue payments and negotiating payment plans.

  • Cash Application Intern at IBM
    Mar 2017 - Aug 2017 · 6 mos

    • Match incoming payments with the appropriate invoices or accounts, resolving any discrepancies. • Assist in preparing reports on cash application activities, payment status, and outstanding invoices. • Provide necessary documentation and support for internal or external audits related to cash application processes. • Provide necessary documentation and support for internal or external audits related to cash application processes. • Ensure compliance with company policies, accounting standards, and specific regional regulatory requirements.