Larissa Lima

Project and Operations Manager | Multidisciplinary Leader (CSM)

Berlin Metropolitan Area

About

I'm a Berlin-based Brazilian Multidisciplinary Leader with strong experience in Project and Process Management in B2B/B2C/B2B2C environments, combining knowledge in Graphic Design, Branding, Organizational Culture, Architecture, Urban Design, and Operations. With a robust decade-plus track record, I've successfully led and motivated multidisciplinary teams ranging from 3 to 1000+ people through various projects, from small companies up to the biggest sporting event on the planet. This involved not only fostering the continuous improvement of the team’s skills and performance but also dealing with directors and high managers, responding to them within my roles and working with them as clients. I've navigated diverse professional areas and delivered impactful results, managing extensive teams of volunteers and simultaneously overseeing the operations of over 13 BU managers while at the Organising Committee for The Olympic and Paralympic Games. 🎓 MA Innovation and Entrepreneurship @ Berlin School of Business Innovation / Concordia University of Chicago 🎓 MBA Process Management and Agile Methodologies @ Ibmec RJ 🎓 Architecture Academic Exchange @ UNAM Mexico 🎓 Architecture and Urban Design @ Federal University of Rio de Janeiro 📢 Languages: English (C2), Spanish (C1), French (A2), Native Poruguese BR. I deeply appreciate companies that embrace diversity and nurture a strategic-thinking culture with high-impact initiatives. This aligns seamlessly with my belief that an inspired, empowered, and encouraged team is the best catalyst for real innovation. Let's connect and explore ways we can collaborate for success!

Experience

  • Project Manager - Creative Operations at Serviceplan Group
    Mar 2026 - Present · 5 mos

  • Operations Manager at Monks
    Jan 2025 - Dec 2025 · 1 yr

  • Process Excellence Manager at KWS Group
    Apr 2024 - Nov 2024 · 8 mos

    - Specializing in Business Process Management, Lean Management, Continuous Improvement, Project Management and Change Management to drive organizational excellence. - Design solutions to critical business challenges and implement effective solutions for people, processes and technology. - Create program/project structures with clear responsibilities to accelerate decision-making, align with strategic outcomes, and ensure effective communication. - Continuously measure the implementation of changes and project success to ensure alignment with the corporate strategy. - Improvement of systems, competencies and governance in areas such as business process management / intelligence (SAP Signavio, Celonis), lean management, continuous improvement, portfolio, program and project management

  • Lead Creative Project Manager (former Gympass) at Wellhub
    Jan 2022 - Jan 2024 · 2 yrs 1 mo

    Gympass is a global corporate wellness platform that provides employees with access to a diverse network of fitness and well-being activities. - Led a 14-person cross-functional team including project managers, graphic designers, art-directors, motion designers, copywriters, and developers in ideating and delivering innovative 360° marketing campaigns, ensuring their alignment with project objectives and high-quality deliverables, which resulted in a continuous increase in customer engagement. - Implemented efficient project management processes and agile tools and ceremonies for enhanced efficiency and adaptability, while monitoring and analyzing project performance metrics, utilizing data-driven insights to drive improvement, achieving a measurable 30% reduction in asset production turnaround time and a 15% improvement in on-time delivery rates. - Create and present performance reports to the company directors, highlighting key areas of improvement. - Coordinate daily with Gympass directors and high management, fostering strong relationships and ensuring project alignment with the client’s goals by managing international stakeholders and facilitating effective multilingual communication within a diverse team. - Coordinate seamless communication channels between stakeholders, clients and the team, ensuring a shared vision and understanding of project goals by developing comprehensive project timelines, creating impactful presentations to stakeholders, and summarizing project progress and achievements - Employment Contract via A Madre Produtora Digital.

  • Lead Creative Project Manager at RAISON PURE⎜Brand Atelier⎜São Paulo
    Mar 2021 - Dec 2021 · 10 mos

    Raison Pure is a strategic branding and design agency, member of the French group Team Créatif - Spearheaded the overhaul of company processes, introducing Scrum and Kanban practices, ceremonies, artifacts, and commitments to establish a more efficient and adaptive remote work routine, resulting in the on-time delivery of all 140 food packaging designs on the project. - Led a 10-person cross-functional team including an assistant project manager, graphic designers, prepress technicians, reviewers and copywriters. - Successfully led the adoption of new communication and task management tools, ensuring seamless collaboration among team members and stakeholders. - Managed the full project lifecycle, demonstrating proficiency in creating and maintaining project plans, leading meetings, and facilitating comprehensive coordination across different areas. Strategic risk management played a key role in ensuring successful project outcomes. - Ensured the continuous improvement of processes, playing a pivotal role in optimizing workflows and enhancing overall team efficiency.