Lara Gavrilović

Scaling CX | Digital Operating Models

Utrecht, Utrecht, Netherlands

About

My focus is simple: make organizations easier to run, easier to scale, and less dependent on control.

Experience

  • Capgemini (Utrecht, Netherlands)
    • Senior Managing Consultant | Digital Operating Model & Enablement
      Jun 2026 - Present · 1 mo

      Designing and embedding digital operating models that turn strategy into execution at scale across the enterprise. Industries: Consumer Products & Retail, Manufacturing

    • Team Lead | Content, Marketing & Commerce (CMC)
      Oct 2025 - Present · 9 mos

      Leading a 40+ FTE capability across consultants deployed on multiple client assignments (Public & Private sector), with direct responsibility for 15+ people and accountability for capability growth and how we deliver as a practice.

    • Managing Consultant | Digital Operating Model & Enablement
      Apr 2023 - Jun 2026 · 3 yrs 3 mos

      Designed and implemented operating models to improve decision-making, transparency, and delivery flow in digital programs.

  • ASICS Digital (Hoofddorp · Hybrid)
    • Program Operating Model & Enablement Lead
      Oct 2025 - Present · 9 mos

      Owning operating model design and rollout across ASICS Digital, driving program-wide ways of working, reporting, and alignment across multiple product teams to improve delivery flow and decision-making.

    • Project Manager | Customer Data Platform
      Mar 2024 - Sep 2025 · 1 yr 7 mos

      Led delivery of customer data initiatives, focusing on platform adoption and alignment across product, marketing, and engineering. Ensured integration into broader digital ways of working.

  • Digital Project Manager and Team Lead at Valtech
    Oct 2019 - Dec 2021 · 2 yrs 3 mos

    At Valtech, I served as Team Lead for a group of 30 professionals for our Amsterdam location, fostering team cohesion, growth, and delivery excellence. Alongside this, I managed end-to-end digital transformation projects for enterprise clients: defining delivery structures, coordinating cross-functional teams, and ensuring on-time, value-driven outcomes.

  • MCI Group (3 yrs 2 mos)
    • Project Manager
      Jan 2018 - Sep 2019 · 1 yr 9 mos

    • Project Coordinator
      Aug 2016 - Dec 2017 · 1 yr 5 mos

  • Project Assistant at EAGE (European Association of Geoscientists and Engineers)
    Jan 2014 - Jul 2016 · 2 yrs 7 mos