Sant Josep, Balearic Islands, Spain
Hello! I am Lara, a Customer Service Representative with more than 4 years of experience in the field. I speak 4 languages: I am bilingual Italian (native) - Spanish, I speak English fluently (C1) and my level of German is B2. I am currently taking a language course to improve it. I am graduated in "Communication and Media for the creative industries" and I have a Master's degree in "International trade management". I have been working as a freelancer on the Upwork platform for more than 2 years, providing my services to different companies, however, my main work has been with Atomy UK and then with Atomy Europe, a multinational, in which I am the Customer Service Manager for the European market. Both work experiences have helped me gain excellent customer service management skills and communicate with customers around the world in different languages. I am a proactive person, very organized, never tired of learning new things and enriching my professional career with new challenges. I consider myself a person dedicated to work and very determined.
He iniciado una nueva etapa como Agente y Asesora Inmobiliaria en REMAX Isla Blanca (Ibiza), desarrollando mi propio negocio con el respaldo de una de las marcas líderes a nivel mundial. Mi trabajo se basa en ofrecer un servicio personalizado, cercano y orientado a resultados, donde la confianza y la transparencia son clave en todo el proceso. Estoy especializada en la venta de propiedades en Ibiza, acompañando a los propietarios desde la valoración hasta el cierre, con una estrategia clara, seguimiento constante y acceso a una amplia red de compradores internacionales. También gestiono alquileres en la isla, garantizando a los propietarios seguridad y tranquilidad mediante un riguroso filtro de inquilinos y una gestión integral del proceso. Además, ofrezco servicio de Personal Shopper Inmobiliario para compradores, seleccionando las mejores oportunidades y acompañándoles en cada paso. Si estás pensando en vender, comprar o alquilar en Ibiza, estaré encantada de ayudarte. Trabajo con máxima implicación, atención personalizada y foco en resultados. Porque tu propiedad no es solo una casa: es una inversión, una decisión importante… y un tesoro.
Desde diciembre de 2023 desempeño el cargo de Agente Inmobiliario en Ibizavende, donde gestiono operaciones de compraventa y alquiler de propiedades en el mercado residencial y de inversión. Mis principales funciones incluyen: - Captación y comercialización de propiedades - Asesoramiento a clientes en procesos de compraventa y arrendamiento - Coordinación de visitas, negociaciones y formalización de contratos - Producción de material audiovisual para la promoción inmobiliaria (fotografía y vídeo) - Publicación y optimización de anuncios en portales especializados - Preparación y home staging de inmuebles para su puesta en el mercado. Mi labor se centra en ofrecer un servicio profesional, eficiente y orientado a resultados, garantizando una experiencia de calidad tanto para propietarios como para compradores e inversores.
In April 2023 I have been transferred to Atomy Europe branch since the new subsidiary has been created and my support is necessary especially for the Spanish partners, for which I am the Customer Service Representative and for the European partners, to whom I provide assistance in Spanish, Italian and English. Main Responsabilities: • Customer Service Representative for the European market in 3 languages: Italian, Spanish and English • Customer Relationship Manager and main point of contact for the Spanish market • Logistics support: order management and problem solving in collaboration with the warehouse and the logistic department staff
I have been working remotely as a Customer Service Representative for the company Atomy UK for the last 2 years. My main responsabilities were: - Customer Service Representative for the European and UK market: I managed the communication with our members all over Europe and the UK in 3 languages: Italian, Spanish and English - Customer Relationship Manager and main point of contact for the Spanish market - Logistics support: order management and problem solving in collaboration with the warehouse and the logistic department staff - Help with translations: English-Spanish, English-Italian and vice versa Atomy is a successful globally recognized network marketing company founded in South Korea, operating in over 18 countries and having opened its UK subsidiary in summer 2021. The subsidiary serves UK partners, but also European partners, until April 2023, the date of creation of Atomy Germany, the new European subsidiary. The company has been founded on the concept of Masstige - Absolute Quality Absolute Price, that is, offering prestige products at an affordable price. This has been the heart of the company's business since it began more than eleven years ago. The company creates and sells high-quality health and food supplements and cosmetic products, which are greatly loved and appreciated by our partners.