Summerville, South Carolina, United States
Delivered exceptional customer service in a fast-paced dining environment, consistently earning positive feedback and repeat clientele. Accurately took and entered food and beverage orders, ensuring guest satisfaction and minimizing errors. Maintained in-depth knowledge of menu items and daily specials to provide informed recommendations to guests. Handled cash, credit card transactions, and POS system efficiently, with accountability for end-of-shift cash-outs. Ensured tables were clean, properly set, and ready for incoming guests to support smooth table turnover. Collaborated with kitchen and bar staff to ensure timely and accurate order delivery. Resolved customer concerns promptly and professionally to uphold service standards. Trained and mentored new hires, promoting a positive and efficient work environment. Followed all health, safety, and sanitation guidelines to maintain compliance and guest safety.
Opened the store daily, ensuring coffee was brewed, doors unlocked, and hot stations set up for service. Managed food preparation stations, rotated stock according to freshness, and maintained cutting boards and prep areas. Took customer orders, prepared coffee drinks, and served food while ensuring exceptional customer service. Ground coffee beans, measured out espresso shots, worked with espresso machines to make drinks efficiently and properly. Frothed milk. Knowledge in all drinks from pour overs, french press, lattes, cappuccinos, traditional macchiatos and more. Accommodated customer requests and ensured a pleasant dining experience. Assisted in cooking breakfast crepes when required, maintaining quality and efficiency. Cleared and cleaned tables, washed dishes, and maintained cleanliness throughout the dining area. Supported food preparation tasks on designated days, ensuring adequate stock and preparation for upcoming shifts. Closed the store, performed thorough cleaning of bathrooms, floors, windows, and counters.Conducted inventory checks, cleaned and maintained food equipment, and ensured coffee makers were in optimal condition.
Operated fryers, flat top, and grill stations proficiently, ensuring timely preparation of menu items during dinner rush. Supervised evening dinner rush operations, ensuring adherence to kitchen protocols and food safety standards. Managed kitchen staff to ensure efficient workflow and timely food service. Maintained inventory and ensured adequate stock of ingredients to prevent shortages during service. Addressed customer issues promptly and effectively, ensuring a high level of satisfaction. Expedited food orders to ensure prompt delivery to customers. Closed kitchen operations, delegated tasks, and ensured thorough cleaning and sanitation of kitchen equipment and work areas. Prepared food before opening, making sure kitchen had adequate amount of food for the lunch and dinner rushes. Learned how to stock food according to first in first out rules. Learned and followed food health guidelines when stocking. Made sure to check ordering sheets for correct items and stock. Learned how to correctly handle a knife and cutting skills that come with food preparation.
Interacted with customers, negotiated prices, and closed out sales. Helped stock inventory, and set up sales. Priced items according to value and ability to sell. Helped carry items to cars for customers. Created relationships with customers. Cashed out customers, handled cash and credit card transactions thoroughly.
Prepared and served dinner to patients across multiple nursing areas, ensuring timely and efficient service. Organized and set up dining areas, including arranging plates and beverages. Assisted in feeding patients and ensuring their dining needs were met with care and attention. Managed cleanup activities, including washing dishes, storing leftovers, and maintaining kitchen hygiene. Collaborated with team members to uphold high standards of food service and patient care.