Daaden, Rhineland-Palatinate, Germany
• Solutions-oriented business analyst, possessing a unique combination of skills, including project management, business analytics, quality assurance testing and applications development in top-tier Health Care and Business organizations. • Extensive Salesforce.com skills (7+ years experience) • Extensive knowledge and experience with Microsoft Office Suite to include Excel (VLookups, Pivot Tables, Graphs and Charts) as well as Power Point, Word and SharePoint. • A transformational leader, who thinks outside the box to identify, respond to, and achieve results within a corporate setting and skills to create, foster and nurture long lasting relationships across any level of an organization. Skills Business development and analytics, Project Management, Strategic Partner Relations, Customer Service, significant Agile experience, Requirements gathering, Maintaining data, Cross-Team Organization, Cross-Team Functions, Team building, Operational analytics, Workflow analysis, Test case scenarios, Project planning, Attention to detail, Team building, MS Project, Visio and SharePoint, Microsoft Office Suite.
Responsible for project implementation for an acquired company into Unzer One portfolio Responsible for defining and implementing new Contract Management tool, d.velop, into Unzer, GmbH Project implementation according to defined expectations, scope, time, and budget Stakeholder management, engagement and communication plans were vital for project success KPI definition, project controlling, resource management and team motivation Director assistance with organizational development Assistance to Head of Project Manager on communication plan Definition on architecture setup with solution architect and technical lead Supporting and independently planning, coordinating, controlling, and communicating company-wide internal and external strategic projects (such as integration projects) Keeping close contact with various stakeholders, finding cross-departmental solutions Identification, structuring and continuous monitoring of project status, risks and opportunities for internal and external stakeholders Reporting to the project committee and management Standardizing project management structures through the introduction of document templates and processes from project planning to project completion Experience with Business and Technology integration to support the design, test, deployment, and maintenance of joint integrated solutions Track record of escalation management working closely with business and product owner to resolve project issues
Managed 47 Strategic Partners to support the design, test, deployment, and maintenance of joint integrated solutions and acting as subject matter expert for partner support of these solutions to include: API functionality using technical test sites to ensure proper use and technical feasibility between companies Annual Certification of Strategic Partner Integrations Conduct and facilitate Strategic Partner troubleshooting with internal Product teams Upgrade and maintains all Strategic Partner test sites (10x / year) to make sure all functionality remains intact Utilized SalesForce for all Partner contracts and Partner communication for certification requirements, communication and contacts. Directly supported and worked with Sales, Account Management, and Implementation teams with solution integration expertise as they interacted with prospects and clients. Maintained a strong working knowledge of partner / custom integrations to be able to relate with users or prospects on best practice solution use, function, workflows, and issues. Worked very closely with Product Owners to resolve integration issues and to facilitate deployment of associated resolutions to our clients. Involved with Organizational management, Partner management, and product leads to design new and / or better solutions. Collaborated with leadership to develop the team, to map strategies, and plan for company initiatives. Revamped our Partner contracts within SalesForce for a more efficient and useful contract tool
A 5 month contract helping to analyze data for the Affordable Care Act requirements for actuarial numbers to be reported to the government (Obamacare). Working specifically with PL/SQL data queries and Microsoft Excel to pull and analyze actuarial data. This contract ended in late April 2015.
- This was a 4 month contract as a Business Analyst - • Pulling monthly and quarterly branded and channel reports and dashboards from existing databases. • Engaging with HQ and geo retail, channel and IT, SEO analysts on basic data and cube/tool related issues. • Access ad hoc information from databases like Bridge, GFK etc as required by different team members and to support retail modeling and data extrapolation efforts.