Mankato, Minnesota, United States
I am a Management student at Minnesota State University, Mankato with emphases in Human Resources and General Business. My experience spans workforce planning, volunteer leadership, and operational improvement within both retail and nonprofit environments. In my current role, I have redesigned staffing schedules for multi-employee shifts, aligned availability with operational demand, and presented recommendations that were incorporated into departmental practices. I enjoy analyzing systems, identifying inefficiencies, and building structures that support both performance and people. Through my involvement in a student-run nonprofit initiative, I coordinated 18 volunteers across 70+ community partners, maintaining accountability standards while supporting service completion goals. These experiences strengthened my interest in employee relations, workforce planning, and organizational development. I am currently seeking an HR internship where I can contribute immediately and continue developing toward a long-term career in people operations and HR leadership.
Human Resources & People Operations · Re-designed departmental staffing schedules by aligning employee availability with 20-, 30-, and 40-hour classifications, ensuring four staff members per night to meet operational requirements · Presented staffing concepts and scheduling recommendations to department and fresh-area leadership; core principles were later incorporated into departmental scheduling practices · Coordinated shift coverage during absences and short-staffed periods to maintain continuity of operations · Assumed informal leadership responsibilities during shifts, coordinating workflow and supporting both newer and more tenured team members · Initiated and managed a department communication channel to streamline availability requests, shift coverage, and real-time updates, improving responsiveness and reducing last-minute staffing disruptions Management & Operations · Identified inefficiencies in role coverage and recommended adjustments to labor mix that maintained service quality while reducing unnecessary labor cost · Adapted to cross-department responsibilities while maintaining performance standards, consistency, and initiative · Executed daily responsibilities within a large, process-driven organization, adhering to standardized procedures and quality expectations Consulting & Stakeholder Engagement · Conducted an informal internal staffing analysis for department leadership, assessing availability constraints, labor costs, and operational requirements to propose actionable scheduling improvements · Communicated recommendations clearly to management stakeholders, balancing efficiency, employee needs, and cost considerations · Observed and influenced broader store practices by introducing operational ideas that were later adopted by other departments and managers Sales & Revenue Performance · Reintroduced in-store intercom announcements to promote products and drive customer awareness; practice was later replicated by other department
Human Resources & People Operations · Coordinated scheduling, placement, and hour tracking for 18 volunteers, ensuring completion of 180+ collective service hours · Communicated organizational expectations and accountability standards to volunteers, translating external partner requirements into clear commitments · Addressed repeated attendance and performance issues with individual volunteers; developed alternative completion plans that upheld standards while supporting successful outcomes · Evaluated reliability and availability to assign volunteers to roles with varying levels of responsibility and external risk Management & Operations · Supported day-to-day operations of a student-run organization responsible for workforce coordination, external partnerships, and internal accountability · Maintained accurate records of volunteer activity, partner engagement, and internal commitments to support reporting and evaluation Consulting & Stakeholder Engagement · Served as primary liaison between the organization and 70+ community partners, aligning volunteer capacity with external needs and operational constraints · Assessed partnership risk and adjusted resource allocation to protect organizational credibility and long-term relationships Sales & Revenue Performance · Ranked #1 in sales performance, generating $1,000+ in revenue to support organizational operations and charitable contribution goals
Human Resources & People Operations · Served as informal point of contact during evening and understaffed shifts, with coworkers frequently seeking guidance and support; peers noted improved workflow and coordination when I assumed lead responsibilities · Addressed attendance issues, including no-call/no-show incidents, by contacting scheduled team members and coordinating coverage to maintain operational continuity · Supported scheduling efforts by reviewing shift assignments, consulting with management on staffing decisions, and ensuring appropriate coverage based on role requirements · Ensured adherence to safety, attendance, and operational standards during shifts with limited management presence Management & Operations · Coordinated daily workflow for 4–8 team members per shift, assigning tasks based on individual strengths while intentionally rotating responsibilities to support skill development · Worked across 5 departments, maintaining continuity of operations and adapting quickly to shifting priorities and staffing constraints · Maintained oversight of inventory organization and availability across 1,000+ SKUs, supporting efficiency, accuracy, and presentation standards Consulting & Stakeholder Engagement · Applied comparative advantage principles to task assignment, balancing short-term efficiency with longer-term team development · Evaluated operational bottlenecks and adjusted task allocation in real time to improve throughput and reduce disruption during peak periods · Communicated operational issues and recommendations to department and store management to support informed decision-making Sales & Revenue Performance · Supported departmental sales performance through effective staffing, product availability, and presentation standards during high-volume periods