Delhi, India
Target-driven professional with a record of academic success, eager to add value to quality-focused team by maintaining a balance between creative and analytical qualities.
• Creates monthly billing summary / analysis of all projects and communicates to MD and Director levels by setting up calls and driving continued flow of revenue • Organises and manages client administration platform • Proactively and assertively driving the billing process by utilizing complex problem-solving skills along with strong client interaction skills for team of Managing Directors and Director levels • Initiates and leads weekly / monthly calls with Managing Directors and Director levels to cover working capital (WIP, AR and collections) • Initiates and manages multi-step process for foreign affiliate / subcontractor invoicing • Working closely with AR team to ensure successful processing of invoices • Independently tracking AR to initiate collection process when client balance remains greater than 60 days with communication to Managing Directors and Director levels • Performing appropriate follow up when issues arise • Review client engagement documents for accuracy and execution as well as working with legal department for client compliance • Analysing legal agreements to ensure compliance with fee agreements, rate discounts, and firm policies on outgoing invoice • Performing extensive editing, transfers, write-offs and adjustments • Review client engagement documents for accuracy and execution as well as working with legal department for client compliance • Assisting with special projects as needed • Investigates billing discrepancies and communicates with appropriate team to reconcile issues • Tax Projects and invoicing for Asia – Japan, Vietnam, Singapore, Hong Kong, China, India, Indonesia, Thailand etc.
• Monitors and responds to internal queries received over email or slack channel • Responds and supports internal queries on the finance review process • Participates in finance review for all Marketplace opportuniMes; AWS, Azure and GCP • Creates Invoices (Monthly, Upfront, Installment, Partner Funded) • Completes Cash Application for current Marketplace Disbursement reports • Provides assistance in clean-up of historical open payments and credit memos • Routes incoming orders for MongoDB legal execution • Works in Legal Agreement Conga queue for all Marketplace related agreements • Reviews ordering documents to confirm ordering details are correctly entered into sales and financial accounting systems • Reviews and approves SalesForce.com opportunities • Reviews and approves NetSuite sales orders • Assists in reconciliation of accounts / sales orders as requested by revenue • Works late nights and weekends during quarterly closing periods • Ensures internal and external customer satisfaction • Assists with updating various monthly tracking reports • Completes task in a timely and accurate manner
• Ensuring accurate and completed billing within stipulated timeframe • Improvement Representative for US Billing • Expedite approval of invoices and resolution of unbilled issues and Issuing invoices to customers through channels • Updating accounting records with new payments, balances, customer information etc. • Works on Oracle & Voyager for generation of invoices • Works on Portals to upload and submit invoices such as Coupa, Ariba, Open Invoice, Actian & Microsoft • Perform activities like Reviewing and Validating a Project, AP & PO corrections • Prepare ad-hoc invoices on request basis and works on Intercompany Billing, Time & Material • Having 120+ projects catering to 300 invoices every month individually • Monitor and responds to incoming customer billing queries in billing mailbox • Interacts with AR team regarding Unbilled invoices and Overdue invoices • Communicates with Project Manager and ensuring internal and external customer satisfaction • Issuance of credit memo whenever needed and maintaining quality assurance
• Primary Billing Contact for BT US/UK Customers • Month End Invoice Generation and Print & Dispatch of customer accounts and New Account Approvals • Maintain communication with Account Manager’s and Project Controller • Works on Oracle, Global Billing System, Great Plains and Citrix Receiver • Preparation of daily and monthly reports which support the final billing • Preparing report for the billed and unbilled revenue, invoice register sent to finance team • Pro-actively Identify, record & measure risk. • Works Closely with the Collections team to resolve disputes • Calculation and validation of credit note on behalf of team and taking approvals from Market Units
Negotiated with new clients and closed on long-term agreements • Delivered performance updates, quarterly business reviews and planning meetings • Generated business development awareness by implementing in-depth sales and marketing training program • Developing Quotes and Proposals • Added value to marketing material by introducing creative advertising concepts • Planned Strategic brand-building events to expand the product portfolio