Laila Teruel Spring

Analytical Thinking for Out-of-the-Box Solutions

Füllinsdorf, Basel-Country, Switzerland

About

As a Commercial Apprentice at Roche, I bring a dynamic blend of analytical capability and innovative thinking, essential for driving financial performance in today's fast-paced pharmaceutical industry. With a background in corporate finance and a flair for identifying automation opportunities, I excel in collaborating across diverse teams to meet financial objectives. My proficiency in SAP products, coupled with multilingual skills (Spanish, English, German, French, Italian), positions me uniquely in the global business landscape. Holding certifications like ECDL Advance Certificate in MS Excel, I consistently leverage technology for efficient solutions. Previously, as a Coiffeuse EFZ at IM SALON ALMUT REICH, I honed my solution-oriented mindset and persuasive skills, essential for client satisfaction and business growth. My journey from a hairdressing apprentice to a financial specialist reflects my adaptability and commitment to continuous learning and professional development.

Experience

  • Assistant Auditor at BDO
    Sep 2024 - Present · 1 yr 10 mos

  • Commercial Apprentice at F. Hoffmann-La Roche Ltd
    Aug 2021 - Jul 2024 · 3 yrs

    -Monitor financial performance -Identify areas for potential automation -Collaborate with various teams to achieve financial targets Qualifications: -Strong analytical skills with a critical eye for detail -Ability to think creatively and innovatively -Excellent communication and interpersonal skills -Experience in the pharmaceutical industry -Adaptability to new digital landscape

  • Coiffeuse EFZ at IM SALON ALMUT REICH
    Sep 2017 - Jun 2021 · 3 yrs 10 mos

    -Implemented solution-oriented approaches for customer guidance and satisfaction. -Managed inventory, scheduling, and accounting with high organizational skills. -Delivered tailored services through active listening and understanding customer preferences. -Utilized persuasive communication skills to promote additional salon services. -Maintained precision and quality under high-pressure situations. -Provided client consultations to achieve desired visual outcomes. -Conducted collaborative consultations for realistic and satisfying results. -Adapted to diverse customer personalities, enhancing service personalization. -Engaged in active networking to build and maintain customer loyalty. -Excelled in multitasking, balancing conversations, service quality, and time management.

  • Apprentice at Kopfwerk Basel
    May 2015 - Jul 2017 · 2 yrs 3 mos

    -Develop a career in hairdressing in one of Basel's top 5 salons. -Engaged in professional development through participation in an academy to enhance social competence and customer care skills. -Actively participated in networking events to build professional connections. -Organized and planned participation in various hairdressing competitions. -Temporarily managed receptionist duties, including handling accounting tasks. -Entrusted with key responsibilities of opening and closing the salon, demonstrating reliability and trustworthiness.

  • Apprentice at Max's Hair
    Aug 2014 - May 2015 · 10 mos

    -Managed reception duties, ensuring efficient client communication and salon operations. -Oversaw product inventory, maintaining optimal stock levels for salon needs. -Delivered exceptional customer care, including shampooing and conditioning hair. -Coordinated scheduling of appointments, optimizing salon efficiency and client satisfaction. -Maintained a clean and organized store environment, ensuring a welcoming atmosphere.