Istanbul, Istanbul, Türkiye
The problems are solved in creative ways to ensure customer satisfaction Good knowledge of customer requirements ; Ford , Toyota, Tofaş, Fiat, PSA, Hyundai, BMW, Daimler, VW, Volvo, Honda Effective Quality Management Good Relationships&Network in Automotive Industry
* Main responsibility to ensure customer satisfaction and leading the Quality Team * Customer contact person regarding technical matters such as, risk management and definition of actions for already supplied parts in case of actions * Identify customer requirements and ensure they are met by established quality standards. * Analyze relevant quality statistical data to obtain information regarding quality performance * Prepare and present reports to update upper management on quality activities. * Quality Planning and take a part of regarding new projects; - Hyundai GB/PE , BC3 - Fiat 356 T3 - Toyota 412B,714B,130D - Ford V710 - Stellantis/Fiat B Pilot * Knowledge of customer requirements and project management; * Hyundai,Tofaş,Toyota,Ford,Stellantis(Fiat&PSA),BMW,Daimler,VW,Volvo,Honda * Leading the change management activity * Tracking 0km,warranty and project KPIs * Communication with the customer regarding topics * Participate customer meetings and customer support during customer visit&audit * Participate RPFMEA study * Tracking of corrective and preventive activities which are detected in customer audit * Tracking and reporting scrap,0km,rework and warranty cost * Support the QA for IATF 16949 & ISO 9001 * Leading the CQI Audits (Special Process)
QMS Senior Specialist for two locations (Tuzla & Dilovası). * My main responsibility is to ensure sustainability Quality Management Systems ( ISO 9001 and ISO/TS 16949) and Assan Alüminyum product certificates (TSE, CE, KOSHER, NSF etc. ). * Tracking of corrective and preventive activities which are detected in QMS Intermal Audit * Managing of Calibration Activities for two locations. * Reply customer request.
I was in charge of FEM , FR Chassis/RR Chassis and Strut modules. Projects: Hyundai i10&i20 *FEM, FR Chassis/RR Chassis and Strut modules - Incominq Quality (Supplier Management) - Process Quality - Final Quality - Customer Quality * New Project Quality Engineer - ISIR (Initial Sample Inspection Report) Management * I have managed T2-LP2 stages quality problems for Hyundai i20 (GB Project) * Supplier Management - Supplier Improvement - To Promote CM Activities - Supplier Process and Products Audits * SAP Key User; - SAP Quality Key User * Customer Satisfaction - To Prepare CM Activities