Geneva, Geneva, Switzerland
Account Team Manager Offering Prince2 Practitioner® certification, with a strong record in Account management, relationship management & Business Development in managing the delivery of projects, campaigns & growth. Known for a systematic, determined, flexible approach to achieve on-time, on-target, within scope. ■ Account/project management in advertising, e-commerce tourism and printing ■ 10+ years in account exec/management and client relationships management ■ Online and offline campaign mamagement ■ Graduate of AAA School of Advertising & Gordon Institute of Business Science ■ Prince2 Practitioner®, record of delivering on-time, on-budget projects & services. Well Developed Skills: Client Relationship Management Key Account Management Project Management Team Management Business Development Stakeholder Management Problem Solving (clients) Budget Management Production & Distribution Processes (Print) Production Planning, Capacity Management Marketing & Sales Strategy Multi-site Process Management Quality Control Contract Negotiations Logistics (national & cross border)
Responsible for the implementation of creative campaigns. The link between media, the client and the agency. Ensuring that campaigns are planned, scoped, monitored and executed on time and within budget. ■ Client relationship management and project management with two key clients; Adobe and Audemars Piguet ■ Developing and implementing media plans for both on and offline campaigns to deliver on client brief and strategic objective. ■ Providing constant feedback and advising on industry best practice. Strategic Input on creative messaging related to audience and channels
Responsible for the account management of hotels, lodges and other accommodation types in the Kruger National Park and surrounding areas. I am accountable to grow the region and provide commercial advice to Booking.com partners in the area. ■ Innovation Project. Led a project to build a business case that has changed the way Safari's are displayed on the front end of Booking.com. Through this project I formed a multi office team to understand market trends and best practice. ■ Ethics. As the Johannesburg Ethics Ambassador I’m a trusted sounding board for compliance in the office. ■ Client Relationship Management. Building relationships with accommodation partners to increase performance on property and area level.
Managed a portfolio of clients, carrying accountability for securing new business, retaining clients and managing the delivery of projects on-target, on-time. In addition to sales, the role extended to the use of project management principles to drive the improvement of service delivery, to improve processes and productivity. ■ Flagship Account Turned Around. Revitalized a flagship publication, Auto Trader. Took over end-to-end oversight over printing and distribution: analysed issues, found & managed implementation of solutions – achieving strong YoY revenue growth. ■ Production Process Improvements. Was pivotal in improving production processes in order to improve overall service delivery. Identified inefficiencies, made recommendations with resulting decrease in turnaround times for clients. ■ Project Management Methods Used. Pioneered the use of Project Management principles, methodologies and tools in the printing plant resources environment. This resulted in tighter control & management of the process, better service delivery.
Managed the Carnival City and Sun International accounts. Developed and managed above the line (ATL) and below the line (BTL) direct marketing campaigns, targeting customer databases. Planned campaigns (projects) and managed teams and milestones in order to delivery in line with Ogilvy’s global leader reputation. ■ Managed High-Profile Campaigns. Managed delivery of 4 world-class direct marketing campaigns during the period, managing resources, timelines and coordinated all stakeholders to achieve the brief. Campaign elements included people, time, technology & creative. Injected urgency and astute planning, management.