Cleveland, Ohio, United States
● Assisted with launch of new BMW electric vehicle brand by coordinating marketing initiatives and setting up test-drives. ● Provided high-level customer service on all aspects of the electric vehicle infrastructure such as best practices for optimal range, home charging station consultations, external charging stations, and solar power options. ● Became "BMW Genius" certified through BMW North America HQ to train new employees on vehicle information and specs.
● Managed restaurant and retail accounts for sales and distribution of wine. ● Increased sales 20% in region through account and portfolio growth. ● Established regular consumer tasting events and developed marketing materials to increase brand awareness and promote sales of portfolio.
Provide customer service, setup/breakdown event structure and décor, and distribute promotional merchandise at event.
Data Administration; evaluate employee performance on internal company control system. Hardware repair, instillation of new equipment, and maintenance of hardware and software materials. Data migration and user support helpline.