Hayden Wong

Senior Cloud Engineer at HKU SPACE

Hong Kong SAR

About

Senior Cloud Engineer at HKU SPACE focused on designing robust hybrid and multi-cloud architectures across AWS, Azure, and Google Cloud. Specialized in seamlessly bridging on-premises, private, and public environments to build flexible, scalable, and cost-effective IT infrastructures. Beyond architecture, deeply passionate about DevOps and business process automation, with proven success in streamlining workflows, eliminating bottlenecks, and driving overall operational efficiency.

Experience

  • Senior Cloud Engineer at HKU SPACE
    Feb 2025 - Present · 1 yr 5 mos

    Designing and implementing cloud infrastructure and solutions, web development, system administration, security management, and comprehensive documentation and reporting. Cloud Computing: - Develop and deploy secure, scalable, and efficient cloud-based solutions. - Oversee the administration, configuration, and maintenance of cloud environments to ensure optimal performance and availability. - Implement and manage security measures to protect data and ensure compliance with organizational policies and industry standards. - Generate regular reports on system performance and usage. - Create and maintain comprehensive documentation for system configurations, processes, and procedures.

  • IT Officer at The University of Hong Kong
    Sep 2022 - Feb 2025 · 2 yrs 6 mos

    Develop and maintain Microsoft Azure and Power Platform solutions, along with web applications, to drive digital transformation and automation initiatives across the university. Also provide technical support in setting up network and IoT infrastructure. Development: - Designed and implemented cloud architecture solutions on the Azure platform. - Developed and deployed applications using Microsoft Power Platform. - Developed and maintained in-house applications using JavaScript and Python. - Built Power Automate flows to automate business processes and improve user experience. - Created interactive reports and dashboards with Power BI for data analysis. - Maintained CI/CD pipelines to streamline application development and deployment processes. - Managed resources using runbooks and automation tools such as Automation Account. - Managed cloud resources, including virtual machines, storage, and networking components. - Automated infrastructure provisioning using IaC tools such as Ansible. - Implemented security and governance policies for Azure and Power Platform solutions. - Conducted regular cloud infrastructure reviews and recommended improvements. Network Engineering: - Configured and managed network devices such as routers and switches. - Monitored network performance and resolved connectivity issues. - Developed and maintained network documentation. - Provided technical support and troubleshooting for network-related issues.

  • IT Assistant at Hospital Authority
    Oct 2020 - Sep 2022 · 2 yrs

    Responsible for on-premise server administration, developing automation scripts, and maintaining IT infrastructure for optimal performance and reliability. System Administrator: - System Maintenance: Perform regular maintenance and upgrades for optimal system performance and security. - Backup and Recovery: Manage backup solutions and develop/test disaster recovery plans. - Security Management: Implement and manage security policies and antivirus solutions. - Documentation: Maintain documentation for system configurations, processes, and procedures. - Vendor Management: Coordinate with vendors for IT infrastructure procurement, support, and maintenance. - Automation: Develop and update shell scripts for task automation. - User Support: Provide technical support and troubleshoot hardware, software, and network issues. Datacenter Operations: - System Monitoring: Continuously monitor systems and equipment for correct and efficient operation. - Hardware Maintenance: Regularly maintain servers, storage, and network equipment. - Environmental Monitoring: Manage datacenter environmental conditions (temperature, humidity, power) to prevent outages. - Access Control: Control physical access to the datacenter for security and compliance. - Compliance: Ensure operations comply with industry standards, policies, and regulations.