Ken Kwan

Head of Organisational Development and Strategic Workforce Planning

Greater Melbourne Area

About

My specialties: Strategic Workforce Planning | Organisational Development | Capability Development | Leadership Development | Culture Transformation | Talent Insights | HR Partnering | Global Executive Search and Recruitment | Employee Listening | Talent Management | Onboarding | Thought Leadership | Competitor Analysis | Assessments I'm a passionate talent management professional that is committed to evolving organisational strategy and driving success, through the identification, assessment, management and development of workforce talent. Tools: LinkedIn Talent Insights, Draup, Gartner, Josh Bersin, HRB, R Programming, Python, Pandas, MS Office, Netdocs, Cornerstone, SAP, Taleo, SuccessFactors, Smart Recruiters, Avature, Lever, Power BI, Chat GPT, Claude, N8N, Storyline 360, Moodle, Slack

Experience

  • Head of Organisational Development & Strategic Workforce Planning at HammondCare
    May 2025 - Present · 1 yr 3 mos

    I am passionate about helping aged care become a destination sector to work in. This is underpinned by working in a true values and mission-driven organisation such as HammondCare. It is a privilege to serve people others can't or wont', regardless of faith. I report to the Chief People Officer and lead a CoE. I lead the enterprise talent management and succession planning initiatives that build a robust, diverse and effective workforce that meets the needs of our patients, residents and customers. Develop strategic workforce planning initiatives and capability solutions to align with organisational goals, the industry's mandatory strength and standards and business scenarios. I advise on operating model and structure, leading with an evidenced based, data first approach. Implemented employee engagement and listening programs to enhance workplace culture and retention. Lead operating model and workforce transformation. Evolve workplace policies and procedures. Diagnose organisational issues, systems and develop appropriate interventions that unlocks more time to care. Lead executive people movements, people strategy, and regularly prepare to executive papers. Champion a data driven approach to our workforce optimisation, organisational effectiveness and insights.

  • BlueScope (5 yrs 10 mos)
    • Global Manager Senior Talent, Org. Capability & Insights
      Aug 2021 - May 2025 · 3 yrs 10 mos

      I help plan for BlueScope's future success through the design and implementation of our people strategy. People partnering and employee experience Organisational capability Leadership development, succession and movements Talent assessment Learning experience Workforce and market insights Culture transformation

    • Global Lead Executive Talent Management
      Aug 2019 - Sep 2021 · 2 yrs 2 mos

      Executive movements, assessment, leadership programs, succession and advisory. People insights.

  • Consulting at Career Prophets
    Jun 2017 - Aug 2019 · 2 yrs 3 mos

    Provide a strategic review of talent management OD Advisory Employee listening strategy Employer branding program Onboarding program Corporate coaching

  • Workforce Solutions Manager - Medibank at CXC Global
    Aug 2018 - Apr 2019 · 9 mos

    Leading the Managed Service function, covering the operations of the contingent resourcing and workforce management solution (MSP) at Medibank (Large Heath Provider).

  • Senior Manager at SMS Management & Technology Asia
    May 2012 - May 2017 · 5 yrs 1 mo

    SMS Management & Technology (ASX:SMX); Australia's leading Consulting, Technology and Systems Integration Services Company. SMS employed over 1500 full time staff across Australia and South-East Asia. HR Leader.