Joyce Kwan

Sustainability Strategist | Social Impact & Community Leader

San Diego, California, United States

About

With over a decade of experience in sustainability and environmental policy, I am a passionate and dedicated leader who drives global environmental and social responsibility initiatives. I have a proven track record of developing and implementing sustainability strategies, managing and developing corporate annual ESG reports, conducting sustainability audit and assurance, and ensuring compliance with sustainability standards and regulations. I am a strong communicator and leader with a passion to inspire and mobilize others to drive change worldwide and create a more environmentally and socially responsible future.

Experience

  • Environmental Stewardship Program Manager at Sony Electronics
    Apr 2024 - Present · 2 yrs 3 mos

  • Member Board of Directors at Electronics Recycling Representative Organization
    Apr 2024 - Jul 2025 · 1 yr 4 mos

  • HP (9 yrs)
    • ESG Reporting Manager
      Sep 2022 - Sep 2023 · 1 yr 1 mo

      • Achieved a 14x increase in the global visibility of HP's ESG report through collaboration with Communications and Marketing Teams • Defined program requirements and communicated control processes utilizing ESG database & Workiva across all stakeholder platforms. • Developed and executed HP Inc’s ESG regulatory, financial compliance, internal assurance strategies, and initiatives in alignment with business objectives and industry best practices. • Adminstered ESG risk assessments and identified opportunities for improvement in areas such as environmental impact, social responsibility, diversity and inclusion, human rights, and corporate governance. • Lead responses for carbon footprint; GHG Scope 1, 2, 3 emissions metric data during third party assurance. • Trained cross-functional global teams of 100+ SMEs, compiling analysis, and reporting of ESG data, metrics, and performance indicators to track progress and enhance transparency. • Procured new methodologies to secure a higher rankings for raters & rankers DJSI, ISS, MSCI.

    • Legislative Policy Program Manager
      Feb 2020 - Sep 2022 · 2 yrs 8 mos

      • Led a coalition of electronic manufacturers, and lobbyists, partnering with government agencies to introduce 2 ITAD U.S Senate bills. • Drove ~$1.3M in cost savings in HP Inc reverse logistics legislative compliance spend in FY23 vs prior year. • Developed and implemented strategies to drive compliance goals and facilitate market access by monitoring and adhering to regional and international EPR ITAD regulations (Recycling, Reuse, battery & packaging). • Adminstered a fiscal budget exceeding $10M and collaborated with global procurement teams to devise sourcing strategies and enhance supplier partnerships. • Appraised supplier benchmarking and performance metrics to foster continuous improvement in the reverse supply chain, while negotiating contracts to secure favorable terms and competitive pricing agreements. • Represented HP manufacturing in CTA/ EPSC industry associations to drive improved efficiency in U.S states’ recycling and reuse programs and advocated for the integration of circular economy incentives in legislation

    • World Wide Take Back Operations: Business Operations Manager
      Jan 2017 - Sep 2022 · 5 yrs 9 mos

      • Transformed audit processes for value recovery, advancing transparency, and implemented corrective action plans for global vendors to better align with supplier code of conduct, ITAD standards, and ISO certifications. • Engineered and implemented a new workflow using PowerBI to automate and enhance data accuracy, supporting HP's circular economy goals and external disclosures. • Advanced HP's competitive edge and sales revenue by aligning products with eco-label EPEAT requirements.

  • Board Member: Secretary at Washington Materials Management & Financing Authority (WMMFA)
    Apr 2021 - Sep 2022 · 1 yr 6 mos

    Collaborated with industry board members, aiding smooth coordination of board meetings to process the recycling of electronics and compliance to state law.

  • Technical Advisory Board Member at SERI
    Apr 2019 - Sep 2022 · 3 yrs 6 mos

    Provided guidance and strategic direction for reuse and recycling of electronics in developing the new R2v3 Standard.