Kushagra Gaur

Customer Service Representative | German Language Specialist | Client Support & Communication

India

About

German Language Customer Service Representative at Concentrix with experience in handling Amazon customer support through chat and email processes. Skilled in resolving customer queries, managing order and account-related issues, and delivering excellent customer experiences through effective communication and problem-solving. Experienced in working in fast-paced environments while maintaining quality standards, customer satisfaction, and process efficiency. Strong communication, multitasking, and interpersonal skills with the ability to adapt quickly and work collaboratively within teams. Passionate about customer service, language communication, and continuous professional growth.

Experience

  • Customer Service Representative at Concentrix
    Sep 2025 - Present ยท 11 mos