Zurich, Switzerland
The Brand: I'm an Executive Manager with profound experience in Product- and Project Management, Training- and Process Management as well as Procurement. The Person: I exercise strong passion and motivation paired with persistence and commitment. Being internationally experienced, I have an articulated intercultural awareness.
- Leading of complex and comprehensive sales projects - Technical and commercial assessment and interpretation of customer requirements - Definition of customized product specifications - Conceptual solution design for the respective product- and service delivery - Calculation and modeling of the related business case scenarios - Definition of the external commercial concept and pricing structure - Compiling of customer contracts (incl. definition of product-related terms and conditions) - Leading the respective front-end contract negotiations
- Subcontracted engagement for Consensa Projektberatung GmbH & Co. KG, Hamburg, Germany
- Executive process management responsibility for all Lufthansa Technik subsidiaries - Responsible for the entire business process map for Customer Service and Supply Chain - Qualification and Trainings responsibility for all Customer Service and Supply Chain functions
- Developed the entire training concept for the AOG-Desk - Trained all new employees joining Customer Service - Deputy Manager, AOG-Desk & Customer Service (01.2012 - 12.2012)
- Managed a team of 11 AOG-Buyers in 3-shift operations, 24/7 - Responsible to generate on-time aircraft availability - Recovered grounded aircraft with the highest priority
- Commodity group management and strategic planning for the assigned commodities - Negotiated short- and long term agreements in line with with the corporate procurement strategy - Sourced and procured mechanical and electrical components at the most economical terms
- Execution of material requirements planning (MRP) and operational procurement - Responsible for quote evaluation, purchase order entry, order acknowledgement proofing etc. - Negotiation of terms and conditions for the assigned suppliers
- 4-year dual education system apprenticeship and follow-on employment