Kuldeep Kumar

Founder | CTO @ Deep Infosystem® | Google Workspace Certified | USA 🇺🇸 Remote IT Support | G Workspace Support | Google Certified Educator 🧑‍🏫 Business Coach | Corporate Trainer 👨🏻‍💻 | Spiritual Coach 🌅

Meerut, Uttar Pradesh, India

About

I'm a ​Global 🌐 Remote IT Support & Google Workspace Certified expert & Trainer👨🏻‍💻 with a passion for helping people solve their technology challenges. With extensive experience in providing remote technical assistance, I specialise in Implementation & troubleshooting Google Workspace, software issues, managing user accounts, and ensuring seamless IT operations for individuals and businesses. My approach is rooted in clear communication, problem-solving, and a commitment to providing a top-tier user experience. I pride myself on being a reliable and patient guide through the complexities of IT, making technology more accessible and less intimidating for everyone. 💡My expertise extends to a wide range of platforms and tools, with a deep specialization in Google Workspace. As a certified professional, I help organizations leverage the full power of tools like Gmail, Drive, Docs, and Meet to enhance collaboration and productivity. I can assist with everything from initial setup and configuration to advanced administration and security policies. What I Can Do For You 👨🏻‍💻 ​Global Remote IT Support: I provide prompt and effective remote assistance for various technical issues, including software installation, network troubleshooting, and device setup. ✅ Google Workspace Administration & Optimization: I help businesses and teams set up, manage, ​Gemini AI and optimize their Google Workspace environments, ensuring a secure and efficient workflow. ✅ User Training & Onboarding: I create custom training materials and provide one-on-one or group sessions to help users get the most out of their IT tools, especially Google Workspace. ✅ Proactive Problem-Solving: I anticipate potential issues and implement solutions to prevent downtime and improve system reliability. Let's Connect ➡️ Whether you're a small business looking to streamline your IT, a team needing a Google Workspace expert, or an individual facing a tech challenge, I'm here to help. Feel free to connect with me to discuss how my skills can support your needs.

Experience

  • Founder | CEO | Google Workspace Certified | Corporate Trainer at Deep Infosystem
    Jan 2022 - Present · 4 yrs 7 mos

    USA | India Remote IT Support | Google Workspace Support | IT Training

  • Remote IT Support Engineer | Corporate Trainer at Upwork
    Jul 2020 - Present · 6 yrs 1 mo

    I am IT Technologist & Trainer👨🏻‍💻 Professional Freelance & Google Cloud Workspace (G Suite) Certified. Over last 17 years I have experience in Technical support service, Google G Suite implement & Training of corporate company [India & USA]. Profile https://www.upwork.com/o/profiles/users/~01b5a61a30ea1a45ba/ IT Services:- System: ● MS Windows: 10/11 ● MS Windows Server: 2016/2019/2025 ● Mac OS Support Technical Support & Networking: ● Microsoft Server, Security, Firewall, WiFi. ● Remote Desktop services and Data Backup Solution. ● Hardware and Network, Windows Security, updating of windows drivers. ● Setup of VPN, LAN, Router, Cisco Switch, Laptop. Google Cloud: ● Google Cloud platform services : Virtual Machine (VM), Cloud Storage, Project access. ● Google G Suite: Google Drive, Docs, Sheets, Form maintain and support. ● Google G Suite & Microsoft Outlook emails setup. Software: ● Support for Intuit Quick books & Drake USA Accounting software. ● Implement of ZOHO Projects CRM regarding users time-sheet, Task scheduler & reminder. ● WordPress website: Theme & plugin setup, domain and hosting setup. Voice: ● 8x8, Ring Central & 3CX VOIP, Cisco, Polycom IP phone system.

  • Information Technology Support Specialist at Tax Goddess Business Services, PC
    Oct 2020 - May 2021 · 8 mos

  • Information Technology Engineer at ZSM BUSINESS SOLUTION PRIVATE LIMITED
    Mar 2016 - Jun 2020 · 4 yrs 4 mos

    Responsibilities Include: Provide IT Support & implementation of Microsoft Server, Security, Software, Google Cloud G Suite, Firewall support services to NY USA clients. Projects completed: Architect a solution for Network security using Cyberoam CR100ing Firewall & Escan enterprise security Antivirus implement. Network Setup, Cisco 121 Access point wifi setup, Cloudberry backup setup. Dell rack server complete setup for Quickbooks software use and configure Active directory domain controller server, setup remote desktop user. Google G Suite setup and support for use Google Drive, Docs, Sheets creation and maintain, DNS records configuration for website domain.

  • IT Admin at Dayal Group
    Jul 2009 - Feb 2016 · 6 yrs 8 mos

    Responsibilities Include: ● Responsible for Network monitoring and Troubleshooting. Managing firewall policies and VPN. ● Worked as a Hardware and Network engineer for different office branches. ● Expertise in making new Network diagrams and upgrading Network diagrams. ● Managing and maintaining different office branches & experience related to Network and other issues. ● Experience working with different security software and configuring firewalls and policies