Kuldeep S. Kaushal

Guest Services & F&B Manager | Creating Memories at Fallsview Indoor Waterpark

Niagara Falls, Ontario, Canada

About

Hi, I'm Kuldeep S. Kaushal, a Guest Service Supervisor at Skyline Hotel & Waterpark. With over two years of experience in the Aviation Industry, I've transitioned into the hospitality sector, focusing on creating memorable guest experiences. Let's connect and share insights in the world of hospitality.

Experience

  • Assistant Manager at Fallsview Indoor Waterpark
    Oct 2025 - Present · 10 mos

  • Guest Service Supervisor at Skyline Hotel & Waterpark
    Jun 2023 - Oct 2025 · 2 yrs 5 mos

    *Leading a team to deliver exceptional guest experiences at the Front Desk. *Operations management, conflict resolution, and team leadership. *3 years experience in hospitality. *Proficient in hotel management software. *Passionate about creating memorable stays.

  • Guest Service Agent at Marriott Niagara Falls Fallsview Hotel & Spa
    Feb 2022 - Jun 2023 · 1 yr 5 mos

    *Ensuring seamless guest experiences. *Exceptional customer service. *Reservations and coordination. *Proficient in hotel software. *Committed to guest satisfaction.

  • Customer Service Representative at Bird Worldwide Flight Services
    Feb 2019 - Aug 2021 · 2 yrs 7 mos

    Handling 500+ daily passengers. Document verification, ground operations, and administrative duties. Ensuring seamless passenger experiences.