New Delhi, Delhi, India
Provide Tier 2/3 technical support (onsite & remote) for hardware, software, and specialized accounting tools (DSC, GST). Manage Active Directory (AD) user lifecycle — creation, modification, access control, and deletion. Administer Microsoft 365 tenant, including user setup, license management, and mail configuration. Execute email migration projects (On-Prem Exchange & G Suite → Microsoft 365) ensuring zero downtime and complete data integrity. Configure and maintain enterprise firewalls (Fortinet, SonicWall, Sophos), VPNs, and secure network access. Oversee AWS Cloud Server administration — provisioning, monitoring, and cost optimization. Maintain endpoint protection through Sequrite Admin Console, ensuring full antivirus coverage and threat mitigation. Lead IT asset management (ITAM) lifecycle — procurement, tagging, allocation, tracking, and compliant disposal using CMDB tools. Manage DNS hosting and email security protocols (SPF, DKIM, DMARC, SSL/TLS) via Cloudflare and GoDaddy to improve deliverability and reduce phishing risks. Coordinate vendor and procurement activities, ensuring timely delivery and compliance with IT standards. Oversee network infrastructure (LAN/Wi-Fi) and CCTV/IP camera systems for office and plant locations. Provide VIP IT support to top management (MD, CEO, Directors) ensuring reliable access and uptime. Implement and manage Learning Management Systems (LMS) and SmarterMail integrations with Microsoft 365. Maintain compliance documentation, IT audit reports, and asset registers in coordination with Finance and Admin. Supervise regional IT support teams and oversee inter-city IT asset transfers with full documentation and gate-pass management. Optimize software licensing, IT budgeting, and technology procurement to control costs and ensure compliance.
Key Responsibilities: Provide Tier 2/3 technical support (onsite & remote) for hardware, software, and specialized accounting tools (DSC, GST). Manage Active Directory (AD) user lifecycle — creation, modification, access control, and deletion. Administer Microsoft 365 tenant, including user setup, license management, and mail configuration. Execute email migration projects (On-Prem Exchange & G Suite → Microsoft 365) ensuring zero downtime and complete data integrity. Configure and maintain enterprise firewalls (Fortinet, SonicWall, Sophos), VPNs, and secure network access. Oversee AWS Cloud Server administration — provisioning, monitoring, and cost optimization. Maintain endpoint protection through Sequrite Admin Console, ensuring full antivirus coverage and threat mitigation. Lead IT asset management (ITAM) lifecycle — procurement, tagging, allocation, tracking, and compliant disposal using CMDB tools. Manage DNS hosting and email security protocols (SPF, DKIM, DMARC, SSL/TLS) via Cloudflare and GoDaddy to improve deliverability and reduce phishing risks. Coordinate vendor and procurement activities, ensuring timely delivery and compliance with IT standards. Oversee network infrastructure (LAN/Wi-Fi) and CCTV/IP camera systems for office and plant locations. Provide VIP IT support to top management (MD, CEO, Directors) ensuring reliable access and uptime. Implement and manage Learning Management Systems (LMS) and SmarterMail integrations with Microsoft 365. Maintain compliance documentation, IT audit reports, and asset registers in coordination with Finance and Admin. Supervise regional IT support teams and oversee inter-city IT asset transfers with full documentation and gate-pass management. Optimize software licensing, IT budgeting, and technology procurement to control costs and ensure compliance.
Key Responsibilities: Provide Tier 2/3 technical support (onsite & remote) for hardware, software, and specialized accounting tools (DSC, GST). Manage Active Directory (AD) user lifecycle — creation, modification, access control, and deletion. Administer Microsoft 365 tenant, including user setup, license management, and mail configuration. Execute email migration projects (On-Prem Exchange & G Suite → Microsoft 365) ensuring zero downtime and complete data integrity. Configure and maintain enterprise firewalls (Fortinet, SonicWall, Sophos), VPNs, and secure network access. Oversee AWS Cloud Server administration — provisioning, monitoring, and cost optimization. Maintain endpoint protection through Sequrite Admin Console, ensuring full antivirus coverage and threat mitigation. Lead IT asset management (ITAM) lifecycle — procurement, tagging, allocation, tracking, and compliant disposal using CMDB tools. Manage DNS hosting and email security protocols (SPF, DKIM, DMARC, SSL/TLS) via Cloudflare and GoDaddy to improve deliverability and reduce phishing risks. Coordinate vendor and procurement activities, ensuring timely delivery and compliance with IT standards. Oversee network infrastructure (LAN/Wi-Fi) and CCTV/IP camera systems for office and plant locations. Provide VIP IT support to top management (MD, CEO, Directors) ensuring reliable access and uptime. Implement and manage Learning Management Systems (LMS) and SmarterMail integrations with Microsoft 365. Maintain compliance documentation, IT audit reports, and asset registers in coordination with Finance and Admin. Supervise regional IT support teams and oversee inter-city IT asset transfers with full documentation and gate-pass management. Optimize software licensing, IT budgeting, and technology procurement to control costs and ensure compliance.