United States
Every regulated industry eventually learns the same lesson: the technology rarely fails first — the governance around it does. I've spent 17 years sitting at that exact intersection, translating frameworks like NIST CSF, COBIT5, and Zero Trust into decisions that boards, examiners, and front-line teams can actually act on. As CIO at SAFE Federal Credit Union, I helped lead a $3.7 million technology investment, collaborating closely with business units across the organization on a fully virtual core system conversion serving 100,000+ members across 20 branches — work that ended up featured in industry press, not because the technology was novel, but because the governance behind it held up under pressure. For years, I was the primary point of contact for NCUA and Federal Reserve examiners, which taught me that the best security programs are the ones that can be explained in plain language to people who didn't build them. More recently, I moved into manufacturing IT, supporting global operations at EMS-Chemie — a deliberate step to prove that the same governance and risk discipline that protects a credit union's members also protects a factory floor's uptime. The frameworks change names across industries; the underlying discipline doesn't. I'm currently completing a degree in AI Pathways and Business, because the next version of this same problem — governing systems we don't fully control yet — is already here. I write about where traditional IT governance, Zero Trust, and AI risk intersect, for leaders who'd rather get ahead of a problem than clean up after it. If you're thinking through GRC, Zero Trust, identity, or how AI governance fits into an existing risk program, I'm glad to talk shop — feel free to connect.
Delivered Tier II/III technical support across a global manufacturing organization by administering Active Directory, SCCM, Cisco, Fortinet, and VMware environments, resulting in stable, secure infrastructure across international sites. Applied enterprise IT governance practices built in regulated financial services to a manufacturing environment by resolving complex network, systems, and security escalations, resulting in faster cross-functional issue resolution.
Helped lead a $3.7 million technology investment by collaborating across business units on a fully virtual core banking conversion (Symitar) and digital banking transformation across 20 branches and 100,000+ members, resulting in industry press coverage and a modernized member experience. Served as primary liaison for NCUA and Federal Reserve regulatory examiners by operationalizing NIST CSF, COBIT5, FFIEC, PCI-DSS, and SOC frameworks across a 12-person IT team supporting 350+ employees, resulting in sustained, audit-ready compliance. Deployed personal teller machines and core infrastructure upgrades while managing a multimillion-dollar technology budget, resulting in modernized service delivery across 30+ sites.
Directed the acquisition and installation of 4,000+ network hardware devices by leading network infrastructure upgrades across the credit union, resulting in 97%+ system uptime.
Maintained 97.8% system uptime and zero data loss over five years by designing and managing core network and IT infrastructure, resulting in uninterrupted branch operations. Reduced recurring IT issues by 60% by implementing Dell KACE for automated IT service management and monitoring, resulting in faster incident resolution and lower operational overhead. Directed network and infrastructure operations over a 10-year tenure, building the technical foundation that supported the bank's later transition to modern digital systems.