Oshawa, Ontario, Canada
With postgraduate degrees in Cybersecurity and Data Analytics from Durham College, I have developed a strong foundation in data protection, risk management, and data-driven decision-making. My experience as an IT Officer involved managing systems, optimizing IT operations, and working with platforms like Azure SQL and Salesforce.com. In addition to cybersecurity, I have gained skills in data visualization (Power BI, Tableau), data analysis (Python, SQL), and predictive modeling, enabling me to secure, analyze, and improve business processes. I am eager to apply my combined knowledge in cybersecurity, data analytics, and IT support to contribute to organizational security and operational excellence across industries.
As an Information Technology Officer at VSO Nepal, I provided technical support and maintained IT systems, including O365, Azure, Intune, and AutoPilot. I collaborated on projects to improve IT services, managed support tickets, and assisted with user accounts and equipment setup. Additionally, I handled asset management tasks such as procurement and inventory management.
- Delegating work and assignments to team members. - Collaborating with team to identify and fix technical problems. - Analyzing users' needs and then finding applications to serve them. - Creating end goals for their team.
As a Project Manager at Tokha Municipality on a contract basis, I led project planning sessions and coordinated internal resources to ensure successful project execution. I managed project progress, adapted work as required, and ensured projects met deadlines, delivering them on time. Additionally, I maintained relationships with clients and stakeholders, and designed and signed off on contracts. My key skills include proficiency in Windows 10, defining project requirements, and leading project delivery.