Greater Vancouver Metropolitan Area
I’ve always been drawn to creating beautiful things—whether it was learning to sew at five or reorganizing my friends’ closets for fun. That early passion led me to a career in Visual Merchandising, discovered by chance during a high school retail job. Over 20 years later, I’ve led national teams, built high-performing stores, and helped brands grow through creativity, strategy, and a deep love of the customer experience. I’m at my best when I’m blending design with organization—and finding purpose in the details others might overlook.
Supports and empowers a team of Customer Experience Representatives at a Flagship location to make decisions, creating a highly engaged and high performing team of 50+. Recruits and develops a high-performing Operations and Merchandising team of 15+ that is accountable for creating a best-in-class employee experience. Creates and executes merchandising directives and initiatives for a 25,000 sq foot retail space, which includes book, home goods, fashion, kids and baby product.
Lead inventory management processes throughout the full life cycle of the product.
Supervised 10-12 Menswear Area Product and Merchandising Specialists across Canada, supporting growth and development. Re-launched the Menswear Merchandising Division, creating and implementing simplified dynamic directives, contributing to divisional sales of more then $25 million per year. Maximized capacity on specific store fixtures which increased customer facing stock levels by over 50%.
Streamlined execution of merchandising directives by developing and creating the new company-wide Merchandising Manual which helped reduce setup hours per labor in half. Travelled throughout key markets in Canada to assist in forming and training merchandising teams in accordance to Le Chateau's brand and corporate standards.
Generated over $4 million in revenue annually through targeted merchandising plans and stocking of desirable inventory, thereby making the Yorkdale location of Le Chateau the most profitable store in the company for several consecutive years.