New York City Metropolitan Area
Seamless.AI is a lead generation SaaS company that provides sales professionals with accurate contact information and company intelligence using the power of AI. • Partnered with VP of Product to understand existing challenges and identify areas of improvement • Team lead of a group of researchers and designers working on a redesign including user research, usability testing, and information architecture • Owner of a detailed project plan used to facilitate communication among stakeholders and monitor potential risks
Homepolish is an end-to-end service platform that connects top interior design talent to potential clients. • Partnered with cross-functional stakeholders to identify feature requirements & establish testing and acceptance criteria • Created specs and wrote user stories for upcoming projects and managed workflow in JIRA accordingly • Managed communication with Engineers, QA, and internal stakeholders regarding existing products and new builds
JOOR is a B2B wholesale digital marketplace and data exchange servicing contemporary and luxury fashion brands and retailers. • Served as team lead of 5 data analysts responsible for product data integration • Managed data team’s workflow and process supporting requests for over 500+ clients across multiple seasons per year • Worked closely with product team to prioritize product roadmap and ensure team needs were accounted for and released
• Analyzed, uploaded, and maintained client data profiles utilizing Excel, SQL, and on-site interfaces • Implemented product, inventory, and order integrations with various ERP/PLM software • Worked closely with product and QA teams to design and spec internal tools to optimize efficiency and productivity
• Provided quality customer service to a book of 50 brands by utilizing product knowledge and promoting best practices • Conducted training on how to maximize usage of the JOOR platform to drive adoption and retention of the product • Attended market appointments seasonally to provide onsite support to clients in New York, Milan, and Paris