Austin, Texas, United States
Operator. Strategist. Chaos-taming enthusiast. Hi, I am Krystal. Welcome to my corner of the internet. For almost two decades I have led complex projects across operations, technology, and product. My work has lived in the high-stakes spaces where the margin for error is thin. My strength is taking the messy and overwhelming, asking how we can make it work, and then building the systems that turn it into measurable success. I am now channeling that experience into OneHaven, an AI-powered digital privacy and protection platform designed to give families and caregivers real control and peace of mind. The mission is bold and ambitious, and it is exactly the kind of challenge worth solving. I also support teams as a fractional COO when they need temporary leadership, operational clarity, and a trusted partner who can organize fast and execute with precision. A few things you should know about me: • I rally teams around a vision and get us across the finish line • I make clarity out of chaos and enjoy doing it • I build solutions that are both practical and visionary • I never back down from big problems because they are usually the ones that matter most • I believe two impossible things can be possible on the same day I like connecting with sharp people, curious thinkers, and builders who care about creating things that last. If that sounds like you, let’s connect.
• Founded OneHaven, an AI-powered digital privacy and protection platform designed to protect everyone including children, seniors from online threats like such as scams, predators, and harmful content, across all devices and apps • Architected the product vision, technical roadmap, and go-to-market strategy, combining real-time behavioral monitoring, scam detection, and caregiver tools in a unified platform • Built and led a global cross-functional team to design, develop, and test the MVP, overseeing UX, engineering, compliance, and AI integration efforts • Directed early-stage fundraising and investor relations, securing capital through a pre-seed round while maintaining a focus on long-term scalability and mission alignment • Establishing strategic partnerships with banks, schools, senior organizations, and cybersecurity stakeholders to extend distribution and accelerate adoption • Positioned OneHaven as a differentiated, values-driven solution in a crowded market, emphasizing trust, usability, and proactive protection for the most vulnerable users online
Independent consulting practice delivering enterprise program leadership, PMO design, and transformation advisory to government and Fortune 500 clients across data analytics, compliance, and modernization initiatives. Selected engagements: Data analytics program leadership for a state government client, directing 50+ cross-functional team members across engineering, analytics, and delivery. Privacy, data governance, and compliance program operations for a regulated fintech, strengthening audit readiness and control visibility. Executive communications and cross-program stakeholder alignment for a statewide public health surveillance initiative.
• Directed a multi-year, multi-million-dollar program to design and build a next-generation data center infrastructure for a global financial services firm • Oversaw the migration of thousands of virtual machines and cloud-hosted applications across AWS environments, while managing an enterprise hardware refresh • Led stakeholder engagement across 10+ business units and reported directly to executive leadership • Coordinated end-to-end testing and disaster recovery protocols • Gained critical experience managing technical depth, regulatory expectations, and business continuity—foundational for scaling a secure SaaS platform
• Multi-Million Dollar Budget Strategist: Led budget analysis and approval processes for multi-million dollar contract lifecycle management systems, demonstrating financial acumen and strategic procurement leadership • Global Vendor Selection Expert: Directed comprehensive vendor selection and procurement processes while managing programs with stakeholders across global markets • Long-term Strategic Planner: Established multi-year implementation plans for enterprise contract management systems, showcasing ability to balance immediate needs with long-term organizational vision • Cross-Cultural Team Leadership: Successfully coordinated complex technology implementations across diverse global teams, demonstrating cultural intelligence and remote leadership capabilities essential for modern digital businesses