Manila, National Capital Region, Philippines
· Handled customer inquiries related to billing and payment concerns · Assisted with account issues, payment processing, and transactions · Resolved concerns efficiently while maintaining high customer satisfaction · Ensured accuracy and confidentiality of customer information
· Assisted customers with travel bookings, itinerary planning, and inquiries · Provided accurate information and timely resolutions · Managed multiple interactions while maintaining service quality.
· Managed customer inquiries, complaints, and service requests · Delivered clear and professional communication · Maintained high customer satisfaction through effective issue resolution
· Supervised daily operations and staff performance · Ensured high-quality service and smooth workflow · Resolved customer concerns promptly