Bratislava, Bratislava, Slovakia
- Support for Spanish and Portugal markets - Overview of customer accounts – credit and debit notes management - Reporting, invoicing, billing (SAP) - Supporting requests of customers, local partners and other departments - SAP – FSCM, Finance transactions and other - Performing workshops for newcomers in SAP Henkel Projects: Artificial Intelligence for debit notes handling: - 3rd party system data integration (change from manual creation to automatization - BOT) - Comparing accuracy of manual debit note creation VS “bot” creation (iterating process) - Feeding bot with data e.g. customer identification, location, different VAT - Successfully applied in real operation and planned roll out in different markets Outlook bot creation: - Setting up bots for shared inbox handling - Setting up rules and conditions
Communication with suppliers and customers, cooperation with external staff, accounting