Dallas, Texas, United States
Experienced Renewals Leader with a demonstrated history of working in the software industry, both Saas & On-Premise. Skilled in Sales, Renewals, Management, and Account Management. Strong business development professional with a Masters of Business Administration focused in Management from The University of Texas at Arlington.
Covering Commercial, Enterprise & Large Enterprise + FY'23 Global Renewal Leader of the Year FY'23 President's Club
• Finished FY'19 at 164% of plan with 77% of team overachieving their numbers • Doubled the team size in a year and currently managing a team of 12 individual contributors • Resolved conflicts and negotiated mutually beneficial agreements between parties. • Lead weekly team meetings, forecast calls and 1:1 meetings with every team member • Provided America’s Enterprise renewal forecasts and updates on a weekly basis • FY’20- managed a $196M renewal book of business • Part of Dallas Leadership team to help create and improve office culture • Daily activity and reporting with Gainsight, Tableau and Salesforce • FY'20 Q1 Womens Sales Winner
• FY'18 Finished 118% of plan • FY'19 Stub Year finished 102% of plan • Assisted with interviewing process and hiring of new team members • Trained and provided enablement for new hires, including 1:1 weekly coaching • Achieved personal weekly leading indicators • Helped improve new processes and scaling the team to be more efficient • Qualified for President's club • Completed Unbias Training and Crucial Conversations Training
• FY'17 finished at 132% of quota • Covered & supported all Enterprise renewals in America • Ran full renewal negotiations, quoting and closing process • Built relationships with Enterprise VP's, C level and procurement departments. • Collaborated with ecosystem teams, including Legal, Revenue, Order Operations, Best Practice, Channel, Sales and CSM • Forecasted National Renewals for the company • Build deals to fit customer goals around different challenges • Educate customers on our BusinessIQ platform in the SaaS/On-prem environment to help achieve their company goals • President's Club FY'17
Grimco is a national wholesale distribution company of the sign and graphics industry. With over 40 locations nationwide and growing, Grimco offers a variety of products from hardware, software and a wide range of large format products. Grimco works with many different vendors such as HP, Epson, Miamaki, 3M, Avery, and Sihl. In addition to the graphic side of Grimco, they also provide raw materials, finished signs, posts and blanks for the traffic industry. Responsibilities and Contributions: -Outside sales to serve personal list of over 100 customers -Inside sales to serve all DFW area customers -Offering product knowledge and application recommendations to best fit customer needs -Building strong customer and vendor relationships -Responsible for finding new business and closing sale leads -Open communication with all company departments (purchasing, accounting, resolutions, traffic and web) -Providing exceptional customer service -Prepare quotes, negotiate and contract prices -Problem solving and teamwork -Managing daily reports such as uncollected CODs, pending returns and new customers -Scheduling daily deliveries -Market & product research
- Developed personal and group training programs - Directed sessions - Created and set up program packages - Scheduled clients and managed training times - Helped athletes reach their desired goals - Provided training advice and healthy lifestyle tips
•Created advertisements, information sheets & brochures •Developed marketing strategies for new programs •Designed signs, banners and logos •Managed company e-mails and provided excellent customer service