New York City Metropolitan Area
Senior Sales Operations leader with deep experience supporting large-scale, global tech organizations. I’m passionate about building the tools, processes, and insights that sales teams need to run their business efficiently and win more, faster. As a Senior Manager, Sales Operations at MongoDB, I partner closely with sales leadership, GTM operations, enablement, finance, and marketing to design and optimize our end-to-end sales engine. My work spans territory and quota design, forecasting and pipeline hygiene, quote-to-cash optimization, and the deployment and adoption of scalable GTM tools. I focus on translating strategy into practical workflows, dashboards, and enablement programs that make it easier for reps and managers to execute every day. I have a strong track record of driving innovation and efficiency through both process improvement and technology. I’m known for quickly learning complex systems, then simplifying and standardizing them so they actually work for the field. I enjoy collaborating across the business—sales, operations, enablement, executive leadership, marketing, finance, sales accounting, and IT—to deliver best-in-class solutions that keep the company running like a well‑oiled machine. In recent years, I’ve also leaned heavily into AI and modern GTM tooling, with hands-on experience using Glean, Gemini, Claude, ChatGPT, NotebookLM and other AI-powered GTM tools to streamline workflows, enhance operation performance, reporting and analytics, improve content discovery, and accelerate sales productivity. Specialties: -Global sales enablement, onboarding, and training -Streamlining and standardizing global business processes and procedures -CRM strategy, optimization, and implementation (Salesforce, Oracle Sales Cloud, and integrated business solutions) -Sales reporting, analytics, and KPI development to drive data-informed decisions Core GTM Focus Areas: -Opportunity, pipeline, and forecast management -Quote management and quote-to-cash processes -Account and territory planning and management -Partner and channel operations -Lead and contact management Expertise: Experience across CRM Salesforce, CPQ, OSC, SAP, CLM, Malbek, Google (Sheets, Slides, Docs), DocuSign, D&B, Microsoft (PPT, Excel, Word), broader productivity stack (Loom, Zendesk, JIRA, Monday.com project mgmt, video/content platforms, and collaboration tools like Slack, Zoom, Google Meets and Webex). At the core, I love helping sales organizations scale—by aligning people, process, data, and technology so that high performance becomes repeatable.
Global Revenue Operations
Improved operational aspects of the business that reduced the sales cycle by 30% through automation (deployment of salesforce quoting tool) including a seamless workflow process which improved overall efficiency Responsible for increasing sales usage by 25% through sales enablement (deployment of WalkMe) system/process guidance tool and training (e-learning and in-house sessions) Design and deliver global sales enablement and training which includes building content, quick reference guides, e-learning, newsletters, communications, demos, video snippets, social media, live/webex training sessions. Provides management with reporting and analytics on a 360-degree view of customers, partners, opportunities, quotes, promotions, users, renewal attainment rates, and sales product achievement through salesforce, microsoft access and excel.
Streamlined sales systems and processes with the agile project team by rolling out changes through monthly releases. Owner of divestiture transition to ensure all systems are updated seamlessly without disrupting continued business. North America project lead for effectively reducing maintenance renewal end-to-end process by 50%; allowing sales quick visibility and closure rates on opportunities. Identified key selling areas that need improvement by providing sales with specific reporting trends on product and partner revenue generated.
Generated and distributed 100% of the price books for global channel partners on products and pricing. Created graphics and promotions while also preserving the global sales quoting tool on price.ca.com. Provided up-to-date pricing and product information on L2S systems including html coding to create a user-friendly quoting tool for sales, distributors, and sales accounting.