Hamburg, Hamburg, Germany
Digital literacy for people with cognitive impairments
Student assistant in the e-VITA project (development of a virtual assistant for smart aging)
• Solving user's incidents on GRP, MM(RE) modules • Managing technical requests (new accounts, making changes to the organizational structure, fixing process flow) • Master Data validation & preparation • Analysis and redesign of UI • Creating, updating and editing technical knowledge base articles and other product related documentation and user guides • Writing technical specifications for transfer to the first line of support • Intern Training