Ridley Park, Pennsylvania, United States
• Responsible for greeting patients and visitors • Completing registration for patients for various hospital procedures • Conducting patient/guarantor interviews, explaining hospital policies, financial responsibilities, privacy practices, and patient bill of rights • Accurately collected and analyzed all required demographic, financial, and clinical data • Provide accurate estimates and collect/request copays, or any other out of pocket expenses • Performed various reception and clerical work • Logging and preparing deposits for the bank • Collecting point of sale transactions from varying departments and logging them on a spreadsheet for Patient Access Manager to keep track of monthly collections
• Assist with activities of daily living while encouraging independence • Protects residents’ rights and dignity at all times • Communicates changes with the resident and program site • Providing transportation and support out in the community
• Monitored the performance of program staff ( including evaluations, developmental plans, progressive discipline,etc) • Properly and adequately staffed the site • Interview with managers for new employees and residents • Perform/ schedule training and staff development, and provided ongoing assistance as needed for skill development • Communication line between family, healthcare providers, and other providers • Ensure program operations and activities adhere to legal guidelines and internal policies • Strategize to reduce spending for program