South Jakarta, Jakarta, Indonesia
Hello my name is Kristian Jorena Sitepu. I have 5 years experience working as IT Support Helpdesk role. In my daily work, I am actively involved in troubleshooting system errors using CRUD queries in SQL. The tools i use include Oracle SQL and Postgree SQL. Additionally I assist users with resolving issues related to their devices, such as resetting password, installing software, and fixing hardware problems. Almost all tasks are carried out through a ticketing system. I am highly motivated to give my contributes to end-users in order to enhace their performances and ensure seamless integration accross department in real time so it can help boost overall productivity.