West Henrietta, New York, United States
I help organizations align people, systems, and culture to lead sustainable change, strategically and empathetically. With 15+ years of experience in organizational change management, workforce transformation, and cross-functional leadership, I’ve guided large-scale initiatives across healthcare, health tech, and mission-driven organizations. My expertise spans change strategy development, stakeholder readiness and engagement, training and communication planning, and enterprise adoption execution. What sets me apart is the ability to connect technical change initiatives to people-centered outcomes, ensuring that each transformation is not only implemented, but embraced. Key Impact Areas: ● Developed onboarding strategy for 150+ global employees, improving QA accuracy and reducing delivery time by 20% ● Led team restructuring and compensation redesign with 100% retention and 45% faster hiring ● Drove $20M+ in revenue through consultative, change-focused pre-sales strategy (80% deal close rate) ● Designed population health analytics frameworks that delivered a 3:1 ROI through targeted intervention ● Strengthened offshore onboarding for 50+ analysts, improving healthcare data literacy and accelerating delivery by 15% I thrive in organizations where stakeholder alignment, cultural clarity, and execution drive performance. Let’s connect if you’re building smarter systems where people thrive through transformation.
A strategic people leader responsible for building and scaling systems that support a thriving culture, operational clarity, and organizational growth across the manufacturing and packaging environment in transformation. Core Focus Areas: > Talent Acquisition & Onboarding Streamlining hiring and onboarding processes to enhance candidate experience and early engagement. > Compensation, Benefits & Compliance Managing pay structures, benefit programs, and regulatory compliance (FLSA, ERISA, COBRA). > People Operations & HRIS (Paylocity) Optimizing workflows and reporting through Paylocity modules; aligning systems with daily operations. > Employee Relations & Policy Development Handling performance issues, policy updates, investigations, and engagement initiatives. > Performance Management & Development Supporting review cycles, coaching frameworks, and goal-setting across teams. > Organizational Development & Change Advancing job architecture, org design, and change management strategies during scale. > Culture & Engagement Strategy Embedding DEIB principles, engagement metrics, and values alignment into day-to-day operations. > People Analytics & Workforce Planning Designing dashboards and scorecards to inform headcount, retention, and capability-building decisions.
At The Garage, I stepped into a hybrid role blending data strategy, operational leadership, and people management. While officially a data leader, I also became a leader of People Ops; bridging technical systems with human-centered execution in a fast-scaling health tech company. >Led enterprise-wide data integration and automation strategy, supporting health-focused product development across 20 clients >Partnered with Product, Customer Success, and Engineering to achieve 95%+ delivery consistency >Built and oversaw onboarding, training, and restructuring programs, boosting QA, accuracy, and delivery speed by 20% >Designed and facilitated “Healthcare 101” training for 150+ international staff to strengthen contextual fluency >Created operational frameworks that aligned data work with values-driven, human outcomes
I transitioned into this data strategy role to solve systemic alignment issues across Zelis' platforms. My focus was enabling scale: building infrastructure, bridging teams, and translating technical potential into business outcomes. >Led the design and delivery of a centralized provider data warehouse in partnership with engineering and data science >Operationalized SAFe Agile across multiple teams to streamline product delivery and data use >Managed onboarding and cross-cultural knowledge transfer for 50+ India-based analysts, improving delivery speed by 15% >Built collaboration frameworks across product, business, and innovation leaders to scale data value >Selected for Zelis’ executive leadership cohort for cross-org impact and culture-building contributions
This role sat at the intersection of sales, product, and strategy. I led a team of SMEs to connect client pain points with technical solutions, and helped bring in $20M in new revenue by translating product features into business value. >Supported strategic deal closure (~80% win rate) by aligning client outcomes with product functionality >Served as a translator across sales and product, mapping needs to scalable solutions >Developed pipeline forecasting tools and frameworks to estimate impact and revenue >Played an early role in shaping how Zelis told its story to enterprise buyers
I led the integration of cross-functional metrics and reporting strategies to improve how Excellus measured and communicated health program performance. > Unified Finance, Clinical, Marketing, and Ops stakeholders to align health metrics > Streamlined reporting processes that supported 90%+ market share retention > Integrated data systems to enhance engagement across the care continuum
This role blended analytics, workforce strategy, and clinical engagement. I built scalable systems and team structures that translated insight into performance. > Designed data-driven clinical tools adopted across multiple lines of business > Scaled intervention frameworks delivering 3:1 ROI in reduced readmissions and visits > Led compensation, job structure, and equity reviews, updating roles to attract top talent > Partnered with enterprise leaders to align analytics with long-term strategy
I led development of custom reporting solutions to support employer health partnerships, translating data into value stories. > Built reporting tools that demonstrated impact across key employer groups > Developed frameworks that increased client retention and partnership growth > Acted as bridge between internal analytics and client-facing teams
At MVP, I led a team of clinical consultants focused on wellness strategy for large employer clients. My role blended relationship management with program design, retaining key accounts through targeted, measurable initiatives. >Directed wellness initiatives across 10+ major accounts, maintaining 100% client retention >Served as lead strategist for client wellness committees, improving satisfaction and productivity >Collaborated with marketing to launch a digital wellness hub with toolkits and metrics >Developed scalable client frameworks for tracking and reporting health outcomes