Auckland Metropolitan Area
Kia ora! I am a final-year Bachelor of Arts student at the University of Auckland, majoring in Communication and Criminology, with a strong interest in strategic communication and social impact. Through internship, customer service, and retail experience, I have developed strong communication, teamwork, and stakeholder engagement skills, along with the ability to adapt quickly in fast-paced environments. I enjoy working collaboratively, learning new skills, and applying critical thinking to solve complex challenges. Alongside my professional experience, I have held leadership roles within the university community, where I have taken initiative in driving projects, coordinating teams, and fostering effective collaboration.
- Delivered professional and personalised customer service to sell premium sleepwear and loungewear products - Utilised strong product knowledge of current trends to assist customers in selecting suitable styles - Maintained high visual merchandising standards in alignment with brand guidelines to create an inviting in-store experience - Supported daily store operations, including stock replenishment, fitting room assistance, and point-of-sale transactions
- Monty Mornings, Westfield St Lukes - Microsoft AI Tour Auckland - Bounce x Berocca activation - V Energy Taste Blue Challenge activation
My role as an intern involved editing social media content to promote the podcast and developing educational resources to break down barriers to investing and share knowledge. Short-form video editing: Used Riverside software to edit reels from podcast episodes, analysing transcripts to identify the most impactful clips. Applied time management skills to consistently deliver multiple videos weekly. Copywriting: Wrote Instagram captions to support visual content and encourage podcast engagement. Adapted writing style across platforms to suit different audiences and content goals. Concise written communication: Simplified complex investment concepts into clear, beginner-friendly definitions. Consolidated detailed information into accessible formats while adopting the FTI tone. Graphic Design: Used Canva to create digital resources aligned with the FTI brand kit, including consistent use of colour palette and editing style. Took initiative to develop various options, using creativity to explore layouts that maximise communicative impact.
-2Degrees SupportHER Club Merch Pop-Up, Westfield Newmarket - Breakers basketball photobooth
- Confidently processing sales/returns - Independently opening and closing the store, responsible for cash reconciliation/end-of-day duties - Trained keyholder and PIC - Assisting with customer queries and concerns, answering phones - Processing incoming stock deliveries and outgoing stock transfers - Experience with KPIs - Flexibility to work at other Just Group brands, including: Jay Jays, Portmans & Jacqui E