Pune Division, Maharashtra, India
Scrum Master, Project Manager, Agile Coach with 19 years of IT experience across Telecom, Mobility, IPTV, Cloud, and Digital Platforms. Currently with Vodafone/VOIS, leading and coaching multiple cross-functional teams (Cloud DevOps, Java, QA) supporting Vodafone’s global cloud infrastructure for business-critical telecom applications with 99.99% uptime. Experienced in working within scaled, distributed environments and collaborating with global stakeholders across India, Germany, Portugal, Greece, UK, Kosovo, South Africa, and Egypt.• Facilitate end-to-end Agile execution including Sprint Planning, Reviews, Retrospectives, Backlog Refinement, and Release coordination while maintaining high CSAT and delivery quality.• Drive Scrum and Kanban adoption to improve sprint predictability, reduce spillovers, and address Agile anti-patterns, enabling sustainable delivery and consistent sprint velocity.• Manage cross-team dependencies, risks, and stakeholder expectations for cloud platform initiatives in high-availability production environments.• Served as Scrum Master and Agile Coach for AI chatbot microservices used by millions of Vodafone customers across Europe, Africa, and India, including GenAI integrations.• Bring strong technical credibility from prior roles as developer, architect, and protocol stack engineer (Java, C/C++, Android, AWS, Kubernetes, Telecom 2G–5G), enabling effective collaboration with engineering, product, cyber security, auditors, and global stakeholders.
• Lead and coach multiple cross-functional teams (Cloud DevOps, Java, QA) supporting Vodafone’s global cloud infrastructure for business-critical telecom platforms with 99.99% availability. • Drive Scrum and Kanban practices in a scaled, distributed environment to improve sprint predictability, reduce spillovers, and address Agile anti-patterns, enabling sustainable and consistent delivery. • Facilitate all Agile ceremonies including Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews, and Retrospectives, ensuring clear priorities, team alignment, and actionable outcomes. • Collaborate closely with Product Owners, Product Management, Architects, Cyber Security, Audit, and Platform teams to ensure delivery alignment, compliance readiness, and platform stability. • Manage cross-team dependencies, risks, and production priorities across cloud platform initiatives, while supporting stakeholder communication and expectation management. • Support cloud DevOps teams on Kubernetes platform development, upgrades, and maintenance, working closely with engineering teams in high-availability production environments. • Handled customer escalations and global stakeholder interactions to ensure service continuity and business impact mitigation. • Served as Scrum Master / Agile Lead for AI chatbot microservices platform (Spring Boot) used by millions of Vodafone customers across Europe, Africa, and India, including GenAI integrations (2018–2021). • Utilise tools such as Jira, Confluence, Azure DevOps (ADO), Instana, AWS CloudWatch, and collaboration platforms to track delivery, monitor system health, and support data-driven discussions. • Recognised with multiple awards, including “Highest Business Impact” across global teams (Germany, UK, India, Egypt). • Travelled to Germany to present delivery updates and collaborate with Product Owners and leadership.
Served as Scrum Master / Agile Lead for AI chatbot microservices platform (Spring Boot) used by millions of Vodafone customers across Europe, Africa, and India, including GenAI integrations (2018–2021).
• Led customer integration IPTV application teams across Android TV, Android and iOS phones, Web, QA, and Operations, delivering releases for US, Canada, and Reliance Jio TV. • Reduced release cycles by fast-tracking critical dependencies and improving coordination across client, server, UI/UX and operations teams. • Managed stakeholders, risks, and dependencies while working in a monolithic architecture environment transitioning toward microservices. • Hands on coding on Java for Android TV and smartphone applications including Retrofit Lib and UI modules . • 3telnetworks - Dec 2016 to Aug 2017 and Cybage Software Pvt Ltd from Aug 2017 to March 2018
Note: MobiTV chose to move their ODC from 3Tel to Cybage . Hence we all moved to Cybage. . Developed a Live TV streaming app for Android TV and smartphones at MobiTV, a leading player in the US D2H Cable TV market. • Collaborated closely with iOS and Web App teams to enhance customer experience and ensure seamless integration. • Played a key role in the transition of MobiTV's ODC from 3Tel to Cybage Software, focusing on improved IT and infrastructure.
Lead a Team of 3 engineers to develop Android mobile applications for Iskcon Bangalore. Liased with Iskcons Marketing team for Launch and deployment of applications. Managed software releases and updates.to applications
Wrote HLDs based on 3gpp specifications being part of System Design team of Samsung Korea on RAN - Radio network Infrastructure project. Samsung was our.client and we developed BTS and BSC modules for their Radio network Infrastructure products. Features like Extended Access Barring(EAB), Time slot allocation were designed and elaborated to Development team for implementation.