Ghent, Flemish Region, Belgium
Senior IT Program Manager and Digital Transformation Expert with 20+ years of experience delivering complex, multi-million-euro programmes across Financial Services, Utilities, Public Health, and Insurance sectors in Belgium and internationally. I specialise in translating ICT strategy into executable portfolios of initiatives — managing interdependent programmes, coordinating cross-functional teams, and driving organisational change at scale. My work sits at the intersection of IT delivery and business transformation: I bridge the gap between strategy and execution. Currently managing the full ICT transformation portfolio at ORES (Belgian DSO), including SAP S/4HANA, SAP BTP, ISO 27001 remediation, and public procurement programmes. Previous missions include KPMG, FPS Public Health, Buy Way, Zurich Insurance, Belfius, and BNP Paribas — across Belgium, France, the Netherlands, Luxembourg, Russia, and beyond. 🎓 MBA – Vlerick Business School · Advanced Master in Corporate Finance – KU Leuven 📜 PMP · PRINCE2 · MSP · Agile · Prosci ADKAR · ISO 27001 Lead Implementer · LEAN Six Sigma Green Belt 🌍 Trilingual: French (native) · Dutch (fluent) · English (C1 – Cambridge Advanced) ✈️ Keen to travel internationally Open to new freelance missions. Feel free to connect or reach out directly.
Oversee the execution of Information Security remediation and audit action plans, ensuring timely resolution of identified risks and control gaps. Monitor compliance progress, coordinate cross-functional stakeholders, and provide structured reporting to the CISO and GRC functions.
As Senior IT Project Manager for ORES, I aid the digital transformation of operations and drive innovations for IT project development. - SAP IDM (02/2026 - ) - Retrofit/ Rev Track (11/2025 - 02/2026) Led the implementation and integration of retrofit products using Azure DevOps for project tracking, CI/CD coordination, and workflow management. Ensured seamless integration with SAP ECC, aligning technical requirements, data flows, and business processes while delivering on time and within budget. - Mobility Outsourcing (12/2024 - 02/2026) Directed the Entrepreneur Integration Project, delivering an operational solution to entrepreneurs via the Network Directorate. Led the identification, validation, and deployment of IT solutions to manage ORES installation files, including data enrichment, status tracking, quality control, and correction workflows. Implemented advanced planning and macro-scheduling capabilities to support a structured, efficient, and strategy-driven deployment process. - SAP I-SU Social energy tariff (05/2024 - 01/2025) I led IT projects by managing scope evolution, schedule planning, and cost optimization, including directing the EUR Recover and Billing transformation to modernize billing systems. Drove innovation through proactive risk management and data-driven decision-making, delivering high-quality outcomes while strengthening client relationships and reducing costs.
Within the PMO of the Federal Public Service for Public Health, I led the end-to-end preparation and governance of three interconnected federal digital transformation projects with a combined budget exceeding €4M. The Patient Journey project established a new clinical data exchange platform between healthcare providers. The Belgian Integrated Healthcare Record initiative modernised the national digital health infrastructure. The Empowerment for the Citizen project created a new inter-federal platform enabling patients direct access to their personal health data. All three projects were managed in parallel, with structured dependency governance, stakeholder reporting, and change management coordination.
Short mission to implement an Agile Portfolio Steering and Value Realisation framework at bank level, applying SAFe principles to structure the Strategic Annual Planning and Quarterly Business Review cycles. Facilitated senior stakeholder workshops to align cross-functional portfolio priorities across business and IT domains.
At KPMG's Business Performance Improvement practice, I managed a portfolio of concurrent client transformation programmes across the Financial Services sector, supervising and coordinating project managers and ensuring cross-programme delivery consistency. Each engagement combined IT delivery, process transformation, and organisational change management. • Baloise – Scrum Master for Life Insurance quotation process transformation; led Agile delivery of Appian BPM implementation • Vlerick Business School – Documented as-is programme planning management tool; led structured vendor evaluation and selection process • Athora – Improved customer service performance through process mapping, KPI definition, and change enablement • ERGO – Designed and executed fast-track IT and operational remediation plan to achieve KYC, AML, and FATCA regulatory compliance • ABN Amro – Led New Way of Working programme for 1st and 2nd line customer service; designed future operating model, redefined roles and responsibilities
Managed a digital transformation portfolio at Buy Way, a Belgian consumer finance company. Delivered a mobile payment application for iOS and Android (€765k) during COVID-19 restrictions, and a Salesforce Service Cloud implementation (€350k), covering full project lifecycle management, vendor coordination, UAT, and post-project evaluation.