Doha, Qatar
Young and vibrant Restaurant General Manager with 15+ years of experience in customer service management. I possess extensive food and wine knowledge and computer literacy. Familiarity with restaurant management. My strong point is a leadership Im motivational speaker and enhancer of people skills. I have Good financial management skills plus Im critical thinker and problem-solving skills Team player. Good time-management skills. Great interpersonal and communication skills.
Signor Sassi
-Establishes restaurant business plans by surveying restaurant demand. Meets restaurant financial objectives by developing finances. -Attracts patrons by developing and implementing marketing, advertising, and public and community programs. -Controls purchases and inventory by meeting with the account manager. -Maintains operations by preparing policies and standard operating procedures, aiming for consistent productivity and quality. -Maintains patron satisfaction by monitoring, evaluating, and auditing food and beverage service offerings. -Accomplishes restaurant and bar human resource objectives by recruiting, selecting, orienting, and training. -Maintains a safe, secure, and healthy facility by establishing, following, and enforcing sanitation standards and procedures. -Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry. -Accomplishes company goals by accepting ownership for accomplishing new and different requests. -Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your individual goals. -Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share. -Develop, implement, and maintain budgetary and resource allocation plans. -Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values. -Resolve internal staff conflicts efficiently and to the mutual benefit of all involved.
Pre-opening team of Al Maha Island - Doha ,Qatar. - Recruitment of pre-opening leadership team - Pre-opening co-ordination and management of process - Responsible for setting up SOPs and standards for opening - Establishing hotel to deliver on the franchise brand promises - Owns and manages the relationship with the Owner - Is directly responsible for the sales and revenue management strategy and restaurant performance - Manages the operations of the restaurant in order to maximize profitability and to ensure superior guest experience and Heartist service - Manages performance issues that arise within the operational departments, as well as recruits, trains and develops the pre-opening team - Full project management of all aspects of opening
Pre-Opening team of Wolds Famous Signor Sassi Restaurant in Doha , Qatar -Oversee all aspects of operations -Provide the vision, leadership and strategy to inspire your associates to deliver exceptional service and drive financial success. -Build a rapport with ownership - Responsible for setting up SOPs and standards for opening -Manages performance issues that arise within the operational departments, as well as recruits, trains and develops the pre-opening team -Directly responsible for the sales and revenue management strategy and Restaurant performance -Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example -Manages day-to-day operations, ensures the quality, standards meets the expectations of the customers on a daily basis.
Signor Sassi-Knightsbridge London -Create and update the wine list in coordination with chefs and the Food and Beverage Manager -Recommend food and wine pairings -Advise guests on wines based on their personal tastes and food choices -Inform guests about different varieties of wines and prices -Ensure wines are served at the right temperature and within the proper glassware -Store open bottles properly to maintain strong taste -Manage wine cellar and ensure it’s fully-stocked -Train wait staff on available wines -Negotiate purchase prices with vendors -Organize wine tasting days or “wine of the month” events -Ask guests for ID to verify legal drinking age Comply with all health and safety regulations